Top Remote Operations Jobs in Buffalo, NY

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

Investigate high-risk and suspicious financial activity, manage queues and escalations, and resolve disputes. Analyze datasets and use tools (SQL, Snowflake, Tableau, Excel) to identify fraud patterns, apply knowledge of ACH/Card/RTP and consumer regulations, and communicate findings to stakeholders to mitigate risk.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

Coordinate and execute monthly vendor and user access reviews. Maintain records in Vanta and Jira, track remediation items, collect evidence, produce monthly closeout summaries, escalate blockers, and support the security/compliance owner to ensure timely completion of recurring compliance tasks.

Support and scale go-to-market operations through Salesforce administration, user support, data quality management, system enhancements, UAT, and reporting. Partner with Sales, Deal Desk, Customer Success, and Business Systems to resolve issues, document processes, train users, and improve CRM data governance and operational efficiency.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Lead user adoption strategy for a student-data app across pilots and large outreach windows. Design role-based onboarding, recruit peer champions, track adoption leading indicators, run pulse feedback, produce concise user resources, coordinate with UX and external partner Gloo, and document learnings for scalable rollouts. Measure success by genuine behavior change, trust-building, and sustainable field integration.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

Lead administration and automation of firm-wide bonus programs (attorney, case manager, staff, incentives). Own Spiff platform and team, drive integrations (UKG, Salesforce, NetSuite), improve processes, partner with controllers, HR, payroll, and finance, and brief executives on bonus metrics and exceptions.

Lead remediation and restitution for deposit products by identifying impacted customers, validating data and financial outcomes, and ensuring compliant restitution. Perform detailed data and account-level analysis, partner across Technology, Risk, Legal, Compliance, Finance and Operations, strengthen controls, and prevent future customer impact through governance and continuous improvement.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.

Set up and maintain eligibility/enrollment file feeds, validate incoming enrollment files against EDI specs, manage secure SFTP transfers and encryption, log and resolve integration issues using Jira/ADO, and maintain transmission documentation and compliance.

Senior leader owning Sales Operations strategy, systems, and analytics to drive predictable revenue. Responsibilities include HubSpot architecture and governance, forecasting, compensation design, quota/territory modeling, reporting/ETL alignment with Data and Finance, automation, and building a high-performing Sales Ops team to scale marketplace supply and demand motions.

Lead and build NetBrain's revenue operations function across Sales, Marketing, Customer Success, and Partners. Own AOP, forecasting, quota-setting, territory design, revenue analytics, and revenue tech stack. Run deal desk, pricing, compensation design, enablement, and GTM program office to accelerate seller productivity, protect retention, and provide leadership visibility for GTM decisions.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Lead multi-shift imaging operations to drive site financial performance, capacity planning, equipment utilization, and disaster recovery. Ensure strict compliance with security, chain-of-custody, and local labor laws while managing large teams, improving workflows, and maintaining audit-ready digital and physical document handling.

Manage and develop a remote team of online agents: hire, train, coach, evaluate, promote or exit staff, handle escalations, and use data, CRMs, dashboards, and automations to improve operations and collaborate across departments.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

Lead and build Harbor's global RevOps function, owning end-to-end revenue lifecycle, GTM operating model, tech/data stack modernization, analytics, cadence, and governance. Partner with CRO, CEO, CFO, Board and cross-functional teams to drive forecast accuracy, pipeline velocity, win rates, renewals, and sales productivity while standing up scalable processes, tooling, and operating rigor across Sales, Marketing, Delivery, Finance and IT.

Manage end-to-end R&D contract administration and business operations, including drafting templates, executing contracts, vendor setup, PO creation, invoice resolution, recordkeeping, audits, stakeholder liaison with Procurement and Compliance, and supporting operational tracking and reporting.

Temporary (3–4 month) office operations manager to oversee day-to-day workplace operations, procurement, vendor and carrier coordination, shipping/logistics, benefits open enrollment support, onboarding logistics, budget and invoice management, and accounts payable assistance. Acts as primary contact for building management and external service providers.

Make high-volume outbound calls to investigate auto-accident payer responsibility, submit medical bills and documentation to insurers, follow up on denials, resubmit for additional payment, and support audits and reports to maximize provider payments.

Support program execution and event delivery for fellows by managing communications, webinar/event logistics, inbox workflows, coach matching, surveys, reporting dashboards, and Salesforce data tasks. Handle registrations, provide onsite/real-time event support during peak periods, deliver post-event analysis, and ensure data accuracy for smooth operations.

Lead GTM, Post-Sales, and Marketing operations: own forecasting, pipeline, reporting, planning, territory and quota design, compensation, systems governance (Salesforce, Clari), executive and board reporting, automation via AI, and mentor the reporting and insights team.

Manage customer service contract entry and data quality, ensure timely and accurate billing, maintain install databases, liaise with sales/field teams to resolve invoicing and contract issues, comply with quality/privacy/EHS policies, and drive process improvements.