Top Remote Jobs in Boise, ID

Own complex customer support escalations, resolve and route tickets, coordinate with Customer Success, Data, Engineering, and Product, and drive bug investigations. Lead cross-functional projects, identify operational and data risks, develop solutions and documentation, mentor support teammates, and improve support processes while serving as a product subject matter expert.

Own the strategy and lifecycle of platform capabilities focused on billing, payments, pricing, and monetization. Define requirements, prioritize roadmaps, manage backlogs, and collaborate with engineering, design, finance, legal, sales, and marketing. Lead billing experiences including invoicing, payment processing, subscriptions, global tax compliance, and pricing models. Use market research, customer feedback, analytics, and performance monitoring to drive continuous product improvement.

Supports authorized red team and penetration testing engagements across networks, applications, APIs, systems, and cloud environments. Performs reconnaissance, vulnerability validation, exploitation, attack-path analysis, and security control testing under established rules of engagement. Documents vulnerabilities, evidence, adversary techniques, risks, and remediation recommendations using MITRE ATT&CK, retests fixes, and monitors emerging exploits and defensive technologies.

Performs and leads penetration tests and vulnerability assessments of customer information systems. Identifies exploitable vulnerabilities, conducts root cause analysis, recommends remediations aligned with NIST SP 800-53, and presents findings to system owners and engineers. Maintains Red Cell infrastructure, develops or modifies testing tools, applies computer and network forensics, researches emerging vulnerabilities and countermeasures, and contributes to methodologies, deliverables, and performance metrics.

Provides senior cybersecurity incident response, breach management, compliance assessment, and risk management support for higher education institutions handling sensitive federal data. Coordinates incident investigation, containment, remediation, corrective actions, and case closure; evaluates administrative, technical, and physical safeguards; identifies compliance gaps; develops reports and actionable recommendations; and advises government, institutional, and technical stakeholders on protecting CUI, FTI, and PII.

Make outbound calls to provided contact lists, follow scripts, speak with prospects, and accurately log call outcomes and notes. Callers manage their own remote schedules and may take on flexible, ongoing campaign volume. The role requires strong verbal communication, phone etiquette, reliable phone and internet access, and preferably experience in outbound calling, telemarketing, sales, or customer outreach.

Participate in remote paid research sessions about enterprise communications platform procurement. Discuss vendor discovery, evaluation, messaging aggregator selection, commercial contract negotiation, vendor management strategies, and enterprise agreement structures. Provide feedback on procurement scenarios and negotiation approaches based on recent professional experience in IT procurement, strategic sourcing, vendor management, telecommunications, or messaging platforms.

Prepare federal and state individual and business tax returns, including 1040s, 1065s, 1120s, and 1120S. Research tax questions, perform bookkeeping and reconciliations, process payroll, organize workpapers, manage client relationships and deadlines, and support junior staff. The role combines tax preparation with accounting support and offers increasing client and technical responsibility in a remote CPA firm.

Drive regional revenue by recruiting, onboarding, and managing strategic partners. Develop joint sales strategies, lead partner-led and direct selling efforts, use CRM and sales tools to track performance, overcome buyer resistance, strengthen customer relationships via partners, and monitor market and competitor trends to position Temenos solutions.

Own enterprise customer relationships from onboarding through adoption, value realization, renewal, and expansion. Lead implementation projects, executive business reviews, success planning, demos, and customer escalations. Build workflows, reports, and dashboards, while handling API integrations, SQL queries, and Python scripting. Collaborate with Solutions Architecture, Engineering, Product, Sales, and Account Executives to drive customer ROI, advocate for customer priorities, and support renewals and growth.

Build and ship AI-powered product capabilities for enterprise IT operations. Own features end to end, including customer discovery, architecture, implementation, validation, release, troubleshooting, and iteration. Develop systems involving LLMs, agents, RAG, vector search, knowledge graphs, workflow orchestration, APIs, integrations, and automation. Collaborate directly with customers, product, GTM, and engineering teams while making pragmatic tradeoffs and driving rapid, high-quality delivery in an ambiguous early-stage environment.

Create reproducible data science and machine learning tasks with reference solutions, robust tests, and evaluation criteria. Investigate coding-agent failures, identify errors, data leakage, and flawed assumptions, then refine tasks accordingly. Document requirements, solution reasoning, and verification steps. The role requires competitive data science experience, mathematical reasoning, programming ability, and practical knowledge of machine learning and quantitative modeling.

Lead CluePoints’ alliance and channel strategy across technology partners, systems integrators, consultancies, and regional resellers. Build partner-sourced revenue, develop channel programs, enable partners, manage complex commercial relationships, and collaborate with Sales, Marketing, Product, and Services. The role will establish partnerships in markets including Japan, India, and Europe, while eventually building and leading a partnerships team.