Senior Product Manager

Posted Yesterday
Hiring Remotely in United States
Remote
Senior level
Web3
The Role
Own the strategy and lifecycle of platform capabilities focused on billing, payments, pricing, and monetization. Define requirements, prioritize roadmaps, manage backlogs, and collaborate with engineering, design, finance, legal, sales, and marketing. Lead billing experiences including invoicing, payment processing, subscriptions, global tax compliance, and pricing models. Use market research, customer feedback, analytics, and performance monitoring to drive continuous product improvement.
Summary Generated by Built In

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.


We are looking for a Senior Product Manager – Platform, Billing & Pricing to drive the strategy, development, and evolution of our platform capabilities, with a strong focus on billing and payments.


Key Responsibilities

  • Platform Strategy & Execution
    • Define and evolve platform capabilities to support scalable product development and integration.
    • Collaborate with engineering, design, and cross-functional teams to deliver robust services, and infrastructure.
  • Billing & Payments
    • Own the end-to-end billing experience, including invoicing, payment processing, and subscription management.
    • Partner with Finance and Legal to ensure compliance with global tax, billing, and payment regulations.
  • Pricing & Monetization
    • Develop and iterate pricing models that align with customer value and business goals.
    • Conduct market research, competitive analysis, and customer segmentation to inform pricing strategies.
    • Collaborate with Sales and Marketing to launch pricing changes and promotions.
  • Product Lifecycle Management
    • Define product requirements, user stories, and acceptance criteria.
    • Prioritize backlogs and manage roadmaps aligned with business objectives.
    • Monitor product performance and customer feedback to drive continuous improvement.

Qualifications

  • 3+ years of product management experience, preferably in SaaS or platform-based businesses.
  • Strong understanding of billing systems, payment gateways, and pricing strategies.
  • Experience working with cross-functional teams including engineering, finance, and legal.
  • Analytical mindset with proficiency in data analysis and financial modeling.
  • Excellent communication and stakeholder management skills.
  • Familiarity with tools like Jira, Confluence, and product analytics platforms.

Preferred Skills

  • Experience with global billing and tax compliance.
  • Knowledge of usage-based pricing and subscription models.
  • Background in platform architecture or subscription product management.

Why you’ll love us.

  • We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment.
  • Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well.
  • We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you cannetwork and connect with Newfolders globally.
  • We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
  • Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Skills Required

  • 3+ years of product management experience
  • Experience in SaaS or platform-based businesses
  • Strong understanding of billing systems, payment gateways, and pricing strategies
  • Experience collaborating with engineering, finance, and legal teams
  • Analytical mindset with proficiency in data analysis and financial modeling
  • Excellent communication and stakeholder management skills
  • Familiarity with Jira, Confluence, and product analytics platforms
  • Experience with global billing and tax compliance
  • Knowledge of usage-based pricing and subscription models
  • Background in platform architecture or subscription product management
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The Company
HQ: Jacksonville, FL
5,687 Employees

What We Do

Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, Yoast and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. #TeamNewfold

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