Top Remote Operations Jobs in Birmingham, AL

Own and optimize top-of-funnel revenue processes, including lead routing, lifecycle management, workflow automation, attribution tracking, and funnel analysis. Partner with Sales, Marketing, Business Systems, and other teams to improve Salesforce and go-to-market tooling, maintain data integrity, manage cross-functional initiatives, and train revenue teams on process and tooling changes.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Leads infrastructure resilience, lifecycle management, service delivery, major-incident response, vendor coordination, and operational readiness across a distributed plasma-center network. Oversees support teams and providers, technology roadmaps, continuity planning, compliance, budgets, and continuous improvement. Drives adoption of AIOps, automation, self-service, self-healing, connected-device management, and AI-assisted incident response while partnering with Plasma leadership in a regulated environment.

Own revenue operations analytics, including bonus calculations, quota setting, capacity and forecast modeling, KPI reporting, dashboards, and strategic business analysis. Lead process improvement and automation initiatives, support annual planning and compensation design, and build AI agents in Claude for self-service analyses. Partner cross-functionally with Revenue Operations, Data & Analytics, FP&A, Commissions, HR, Marketing Operations, and Business Systems.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Support customer operations across data feeds, SFTP setup, eligibility workflows, UAT, QA, customer configuration, and lifecycle changes. Investigate data discrepancies, document audit-ready records, coordinate with cross-functional teams, manage multiple priorities, escalate risks, and identify process improvements. The role offers growth toward independently managing smaller operational initiatives involving healthcare data and technical execution.

Manage Salesforce administration, data quality, reporting, dashboards, workflows, and user support for the revenue organization. Partner with Finance and Revenue leadership to reconcile ARR and revenue reporting, support revenue tools including CPQ, improve processes, and analyze deal structures, expansions, renewals, and other revenue-impacting changes. The role also handles ad hoc analytical projects and documentation in a startup environment.

Supports cross-functional strategy and operations initiatives by analyzing business challenges, identifying growth opportunities, developing work plans and metrics, aligning stakeholders, testing hypotheses, translating insights into action, and improving scalable processes. The role partners with senior leaders and teams across the organization to drive operational effectiveness and business impact at a fast-growing startup.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Leads Product Operations for Product and Engineering, establishing portfolio planning, governance frameworks, operating cadences, performance reporting, and decision-support processes. Partners with executive and cross-functional leaders to improve prioritization, execution predictability, organizational alignment, and operational effectiveness. Oversees continuous improvement, risk mitigation, product management capability development, and the leadership and development of Product Operations teams.

Manages administrative, financial, and back-end business operations for a remote accounting firm. Responsibilities include recordkeeping, scheduling, vendor coordination, invoicing, expense tracking, budgeting, reporting, project management, systems administration, SOP development, workflow improvement, and risk identification. The role partners with leadership to improve operational efficiency and maintain internal tools and processes.

Serves as a liaison between business stakeholders and technical teams by gathering requirements, documenting workflows, analyzing processes, and supporting enterprise system improvements. Collaborates on solution design, testing, deployment, user acceptance testing, documentation, training, and post-implementation support. Ensures solutions align with data governance and security standards while monitoring performance and recommending enhancements.

Lead strategy and operations for Stripe Infrastructure by shaping strategic vision, operating plans, capacity investments, efficiency initiatives, financial analyses, and cross-functional programs. Build models and dashboards using infrastructure performance and cost metrics, translate trends into actionable requirements, facilitate planning and governance forums, and establish processes that improve scalability, reliability, and resource optimization. Partner closely with engineering leadership and the Office of the CPTO while influencing teams across product, finance, data, and go-to-market functions.

Leads Managed Services commercial operations by coordinating SOWs, PCRs, amendments, renewals, and related documentation. Ensures commercial materials are complete, consistent, version-controlled, and ready for review or downstream processing. Tracks intake, ownership, dependencies, aging, corrections, and approvals across Sales, Legal, Finance, Operations, and Delivery. Develops templates, checklists, workflows, reporting, and automation opportunities to improve quality, cycle time, handoffs, and operational visibility.

Coordinates customer service contract processing, including contract entry, modifications, data quality, billing, invoicing dispute resolution, and customer support. Partners with sales, field service, marketing, and customers to resolve process issues and meet commitments. Maintains system and installation database accuracy, prioritizes work, supports quality and compliance requirements, and contributes to process improvement. The role is onsite Monday through Friday and requires strong Microsoft Office and Excel proficiency.

Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.

Supervises daily center operations, assigns and supports staff, monitors attendance and productivity, uses metrics to manage performance, ensures regulatory compliance, prepares reports, maintains customer relationships, and provides operational coverage when needed. The role requires strong communication, attention to detail, customer service, computer proficiency, physical lifting ability, and flexibility for occasional weekend work.

Leads end-to-end operational execution across multiple federal government contract programs and distributed teams. Owns delivery performance, customer outcomes, workforce management, P&L, revenue, margin, forecasting, risk management, and operational readiness. Establishes operating cadence and accountability for Program Managers, drives corrective actions and program recovery, develops operational leaders, and partners with Finance, Contracts, Compliance, Growth, and Proposals on delivery, capture, and recompete success.

Own ChartHop’s marketing and revenue operations infrastructure, including HubSpot administration, data quality, lead lifecycle, routing, automation, attribution, funnel analytics, dashboards, and Salesforce-to-HubSpot migration. Partner with marketing and sales leadership to establish shared definitions, improve conversion visibility, identify process gaps, and drive operational efficiency. The role combines hands-on systems work with strategic reporting, AI automation, and cross-functional program leadership.

Manage revenue operations across Sales, Marketing, and Customer Success. Administer Salesforce and GTM systems, maintain data quality, build executive reporting, support forecasting and territory planning, improve lead routing and lifecycle processes, manage customer success reporting, operate deal desk workflows, and automate revenue processes using AI and other tools.

Leads creative operations for Humana’s in-house agency, overseeing intake, prioritization, workflows, resource planning, governance, vendor coordination, budgets, quality assurance, compliance, and performance reporting. Partners with creative, marketing, MarTech, analytics, procurement, finance, and compliance teams to improve delivery speed, accountability, scalability, and operational effectiveness.

Provides Sales and Revenue Operations support by processing orders, administering Salesforce and CPQ platforms, monitoring forecasts, building reports and dashboards, improving sales processes, ensuring data integrity, and advising cross-functional stakeholders. The role also develops Salesforce enhancements, resolves process bottlenecks, trains field teams, documents workflows, and applies AI tools to improve analysis, reporting, and documentation.

Supports daily operational processes, materials management, workflow development, quality checks, vendor relationships, and audit documentation. Designs and improves processes, tracks issues and projects, develops user and system management protocols, and uses healthcare data analytics to drive operational improvements. The role also coordinates cross-functional work, prepares reporting and training resources, and presents operational matters to management.

Coordinates product operations for Krak’s consumer payments and banking products. Manages compliance, legal, fraud, risk, vendor, and launch dependencies; maintains operational trackers; supports incident response; interprets fraud, dispute, customer experience, and authorization metrics; and provides market, regulatory, and vendor intelligence to guide product decisions and roadmap planning.

Maintain an inventory of AI tools, index field use cases, track adoption and utilization, manage access requests and provisioning, ensure AI data hygiene, produce simple reporting, and create communications and micro-enablement to drive field AI adoption.