Top Remote Customer Success & Experience Jobs in Atlanta, GA

The Customer Success Manager engages with National and Mid-Market customers to drive adoption, retention, and maintain long-term relationships through proactive engagement and communication.

The Customer Success Specialist guides clients through onboarding, provides technical setup support, ensures successful self-touring implementation, and leads training programs while maintaining strong client relationships.

The Business Analyst will analyze business needs, communicate with teams, and manage project requirements while supporting implementation and testing.

Own deployment, adoption, and outcomes for a portfolio of ~10 strategic accounts. Lead deployment planning and implementation, manage risks, monitor health with AI signals, drive product adoption, build success plans and executive business reviews, partner with sales on renewals/expansion, surface customer feedback, and develop repeatable playbooks to scale customer outcomes.

The role involves evaluating pet grooming products and providing insights through video content for brand collaboration projects, requiring strong communication skills and hands-on grooming experience.

Manage partner-managed recurring revenue with primary focus on renewals and retention. Lead end-to-end renewal orchestration, forecasting, partner health scoring, and risk mitigation. Act as trusted advisor to partners, drive adoption and value realization, coordinate QBRs, escalations, and cross-functional alignment with Channel Account Managers and Enablement.

The Account Coordinator supports account management by assisting with project implementation and client onboarding, gaining experience in marketing coordination.

The Client Success Manager oversees customer account management, ensuring onboarding, training, and communication, while identifying revenue opportunities to minimize churn.

The Digital Account Manager builds relationships with lottery customers, enhances player engagement, oversees loyalty programs, and manages financial performance and operational efficiency.

Partner with life sciences customers to implement and optimize Veeva Vault CRM: lead discovery workshops, design solutions, manage build/test/deploy, coordinate workstreams, and plan post-go-live support to drive customer success.