Top Remote Customer Success Jobs in Atlanta, GA

Manage a remote team of specialists at JPMorgan Chase & Co., ensuring customer satisfaction, promoting business results, and resolving escalations. Demonstrate adaptability in a fast-paced environment, coach team members, and uphold customer service standards.

The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.

The Clinical Client Training Specialist at Cohere Health is responsible for planning and executing training programs for client and provider organizations. This role involves developing digital training tools, conducting webinars and training sessions, and continuously updating training materials based on user feedback. The specialist will work closely with various teams to address the needs of clinicians and provider organizations, ensuring effective platform adoption.

The Customer Success Manager at Domino Data Lab is responsible for building and maintaining relationships with clients, maximizing their satisfaction through successful product adoption, and identifying upsell opportunities. They will collaborate with internal teams, manage a portfolio of accounts, and utilize technical knowledge in ML Ops and AI to drive customer success.

The Director of Customer Support Systems will define and execute strategies for optimizing customer-facing systems, collaborating across teams, mentoring professionals, managing vendor relationships, and ensuring compliance and performance metrics are met. This role involves overseeing the development and continuous improvement of systems to enhance customer journeys post-sales.

As Associate Clinical Director, you will lead a multidisciplinary team to expand the Eating Disorder Program, collaborating with various stakeholders to enhance program efficiency, manage team performance, and supervise care navigators. Responsibilities include clinical training, handling case escalations, outreach to members, and presenting to stakeholders.

The Senior Customer Operations Analyst will enhance customer success by providing data-driven insights, developing KPIs, tracking performance metrics, and making recommendations for process optimizations. Responsibilities include collaborating with leadership, analyzing customer interactions, supporting forecasting, and conducting ad hoc analyses to ensure operational efficiency and scalability.