Top Remote Customer Success & Experience Jobs in Atlanta, GA

Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
5 Locations
Easy Apply
104K-204K Annually
Senior level
104K-204K Annually
Senior level
Big Data • Cloud • Software • Database
This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.
Top Skills: Api ManagementC#C/C++Cloud StorageJavaKafkaNode.jsPythonServerlessSparkSQLStreaming
Reposted 17 Days AgoSaved
Remote or Hybrid
3 Locations
100K-139K Annually
Mid level
100K-139K Annually
Mid level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Lead and develop a team of Services Advisors to scope training, consulting, and technical engagements. Improve scoping accuracy and efficiency using AI and automation, present scopes to customers, partner with Sales and Integration Services, manage opportunity pipelines, and deliver client-focused solutions that drive services revenue and operational improvements.
Top Skills: Ai ToolsAPIsData WarehousingDatabasesMS OfficeSalesforceTableau
21 Days AgoSaved
In-Office or Remote
4 Locations
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
Manage onboarding, implementation, and growth for enterprise clients using Worth's AI underwriting and decisioning platform. Serve as trusted advisor, drive renewals and expansion, lead client engagements and QBRs, monitor success metrics, coordinate cross-functional teams, and improve processes to maximize customer value.
Top Skills: AIHubspotJIRALinearMonday
Reposted An Hour AgoSaved
Easy Apply
Remote or Hybrid
US
Easy Apply
68K-112K Annually
Junior
68K-112K Annually
Junior
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Drive customer adoption, satisfaction, retention, and growth across a high volume of accounts. Lead training and value discussions, execute scalable customer-success playbooks, monitor usage and health metrics, resolve inquiries, identify churn risks, and uncover growth opportunities. Partner with Product and Engineering on process improvements and automation, while contributing to internal knowledge resources and best practices.
Top Skills: GainsightSprout Social
Reposted 3 Hours AgoSaved
Easy Apply
Remote or Hybrid
US
Easy Apply
92K-153K Annually
Mid level
92K-153K Annually
Mid level
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Manage a book of ~60 enterprise customers to drive adoption, retention, and expansion of Sprout's social media platform. Build executive relationships, run success cadences (MBRs, EBRs), surface risks, collaborate on renewals, and use data and generative AI tools to create ROI narratives and accelerate work. Partner with onboarding, professional services, and renewals to meet retention and growth KPIs.
Top Skills: ClaudeGoogle SuiteGainsightGeminiSalesforceSprout SocialTableau
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
Reposted An Hour AgoSaved
Remote
US
80K-90K Annually
Junior
80K-90K Annually
Junior
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Serves as the primary customer advisor for Toast’s retail SaaS customers, driving product activation, adoption, retention, referrals, and revenue growth. Builds customer relationships, recommends products, demonstrates POS functionality, facilitates training, troubleshoots basic issues, identifies expansion opportunities, and collaborates with Sales, Product, Operations, Care, Education, and Professional Services. The role also develops scalable workflows and playbooks for a growing retail customer segment and requires up to 10% local travel.
Top Skills: Google WorkspaceMS OfficeSaaSSalesforce CRMSlackToast Pos
16 Hours AgoSaved
Remote or Hybrid
GA, USA
34K-85K Annually
Mid level
34K-85K Annually
Mid level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manages a portfolio of automotive dealer clients by driving retention, revenue growth, cross-selling, and churn reduction. Responsibilities include sales forecasting, account performance analysis, virtual business reviews, ROI consulting, solution implementation support, issue routing, and Salesforce account management. The role develops marketing and advertising strategies, identifies upsell opportunities, provides dealer insights, and coordinates with internal teams to achieve revenue and customer success targets.
Top Skills: Crm SystemsDigital Marketing PlatformsExcelMS OfficeMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSalesforce
Reposted 16 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
190K-250K Annually
Senior level
190K-250K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Strategic Accounts Director manages relationships with large employer clients, focusing on retention, upselling, and ensuring excellent client experiences while driving performance and key metrics.
Reposted 17 Hours AgoSaved
Remote or Hybrid
USA
102K-216K Annually
Senior level
102K-216K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
Lead and coach a team of Account Managers servicing top-tier pharmaceutical and agency clients to ensure satisfaction, renewals, and expansion. Oversee implementation, reporting, QBRs, insights-driven optimization, cross-team collaboration, and escalation management while contributing customer feedback to product and GTM strategy.
Top Skills: CRMJIRASalesforceTaskray
Reposted 17 Hours AgoSaved
Remote
United States
28-30 Hourly
Mid level
28-30 Hourly
Mid level
Fintech • Financial Services
As a Collections Specialist, you will manage SMB customer accounts, negotiate payment plans, achieve recovery targets, and document accounts in Salesforce CRM.
Top Skills: Salesforce CRM
Reposted 17 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
60K-70K Annually
Mid level
60K-70K Annually
Mid level
AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
Manage a portfolio of enterprise accounts to drive renewals, identify upsell opportunities, host quarterly business reviews, resolve escalations, build executive relationships, and meet renewal/net retention quotas.
Top Skills: Acquia Digital Experience PlatformDrupal
All Filters
JobType
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account