Top Remote Customer Success & Experience Jobs in Atlanta, GA

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

Lead and develop a team of Services Advisors to scope training, consulting, and technical engagements. Improve scoping accuracy and efficiency using AI and automation, present scopes to customers, partner with Sales and Integration Services, manage opportunity pipelines, and deliver client-focused solutions that drive services revenue and operational improvements.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.

The Sr. Account Manager will manage a portfolio of mid-market law firms, focusing on revenue growth, client retention, and strategic partnerships using deep legal technology expertise.

As a Sr. Account Manager, you will manage and grow a portfolio of Mid-Market law firm accounts, driving revenue growth and ensuring client retention through strategic account management and relationship building with key stakeholders.

Manage a book of cannabis brand clients to drive adoption, retention, and revenue through LeafLink's marketplace and financial solutions. Provide strategic guidance, training, cross-sell/upsell, track product issues, use Salesforce for account activity, and collaborate with Sales, Product, and Support to improve customer outcomes.

Partner with automotive dealerships to drive adoption and performance of Cox Automotive fixed-ops solutions (Dealertrack, Xtime, DMS). Evaluate operations, run in-store and virtual engagements, identify process improvements and upsell opportunities, manage at-risk accounts, and collaborate with sales and product teams to optimize service lane efficiency and customer satisfaction.

As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.

The Director of Global Account Management will lead the Account Management Team, drive revenue retention and expansion, and build executive relationships with global clients.

Deliver technical training as a certified Fortinet Trainer, manage lab environments, and prepare students for certification exams while maintaining up-to-date knowledge of Fortinet solutions.