Top Remote Account Manager (AM) Jobs in Ann Arbor, MI

Manages high-value national accounts by developing strategic account plans, advising clients and brokers, leading renewals and upsells, analyzing performance data, and driving retention and revenue growth. The role builds executive relationships, coordinates internal service delivery, monitors financial and satisfaction metrics, manages project activities, and communicates strategic recommendations. Travel may reach 75%, including overnight travel, with required insurance licensing and driving credentials.

Own and grow a portfolio of chain optical accounts across North America, including sales targets, relationship management, new account prospecting, forecasting, account operations, assortment planning, and joint marketing campaigns. The role manages account processes, collaborates cross-functionally, reports performance to senior management, and helps build scalable wholesale processes. Regular market travel is required for client meetings, prospecting, trade shows, and industry events.

Manage a portfolio of approximately 25 clients, owning relationships, delivery plans, onboarding, reporting, renewals, and account expansion. Partner with SEO, content, web, and paid media specialists to develop and present strategies, monitor performance, manage timelines and budgets, and translate results into business impact. Lead client check-ins, executive reviews, training, and sensitive relationship conversations while maintaining project workflows in Asana and client records in HubSpot.

Manages a commercial insurance book of business, supporting clients, producers, carriers, and underwriters. Responsibilities include account retention, renewals, policy processing, coverage analysis, carrier negotiations, claims and billing assistance, proposal preparation, cross-selling, client meetings, and maintaining accurate agency system records. The role requires a Property and Casualty Insurance License, commercial lines experience, strong communication and organizational skills, and proficiency with Microsoft Office and agency management systems.

Owns end-to-end operational performance for key logistics accounts, including SLA and KPI delivery, continuous improvement, cost savings, root-cause analysis, CAPA, SOP governance, and customer reporting. The role manages Power BI dashboards, leads operational reviews and QBRs, coordinates issue resolution, and aligns Operations, Control Tower, IT, Finance, and customer teams to ensure consistent service execution across complex, multi-modal accounts.

Own post-sale onboarding and activation for new surgeon accounts, including workflow setup, practice integration, and driving time-to-first-case. Manage early account growth, identify upsell and cross-sell opportunities, maintain CRM and onboarding visibility, and collaborate with Business Development, Client Experience, Product, Marketing, and Operations. Train clinical and administrative stakeholders while providing feedback to improve onboarding and adoption.

Own renewals and expansion for a SaaS customer portfolio, managing quota, forecasting, multiyear negotiations, cross-sell opportunities, and renewal risk. Partner with Customer Success on account plans, use Salesforce and customer data to guide strategy, engage executive stakeholders in consultative value-based selling, and communicate customer insights to internal teams. The role requires strong commercial judgment, forecast discipline, collaboration, and familiarity with AI tools and B2B technology.

Manages enterprise client relationships across construction projects, markets, and business units. Monitors account performance, client satisfaction, risks, financials, and commitments; maintains client intelligence and Salesforce records; supports account strategy and growth; identifies expansion opportunities; coordinates account-level actions; and leads project reviews and onboarding. The role requires strong construction lifecycle knowledge, client-management skills, cross-functional collaboration, and consistent follow-through.

Supports enterprise client relationships across projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and commitments; develops stakeholder relationships; supports account strategy and growth; maintains Salesforce data, dashboards, playbooks, and opportunity information; coordinates account actions; leads project reviews and onboarding; and escalates issues while collaborating across teams without direct authority.

Supports enterprise client relationships across construction projects, markets, and business units. Maintains account-level oversight of client experience, project performance, risks, financials, and opportunities. Develops stakeholder relationships, maintains Salesforce account intelligence, supports account strategy and growth, coordinates follow-through, leads project after-action reviews and onboarding, and escalates issues while partnering with account and business unit leadership.

Manage client relationships and performance marketing accounts while coordinating media and creative execution. Responsibilities include analyzing campaign data, guiding strategy, translating metrics into recommendations, managing budgets and forecasts, monitoring campaign pacing, tracking deliverables, communicating trends, and using generative AI to improve workflows. The role also supports cross-functional teams, drives client results, and may contribute to account growth.

Supports day-to-day client account management for digital advertising and marketing programs. Responsibilities include client communication, project coordination, campaign deliverable support, quality assurance, financial tracking, workflow documentation, and monitoring client and campaign insights. The role partners with project management, media, strategy, ad operations, data technology, and finance teams while supporting account health, client relationships, and growth opportunities.

Manages an employee benefits insurance book of business, maintaining client relationships, supporting producers, resolving service, claims, billing, and policy issues, and identifying retention, cross-selling, and new-business opportunities. The role oversees account transactions and documentation, coordinates with carriers and underwriters, conducts client meetings, maintains agency management systems, prepares reports, and may mentor account representatives. Travel, continuing education, and insurance licensing are required.

Manage and expand existing Maestro PMS customer accounts by building stakeholder relationships, executing account plans, identifying upsell and cross-sell opportunities, and driving renewals. Address customer concerns, collaborate with Customer Success, maintain CRM records and sales pipelines, analyze account metrics, and report growth and satisfaction updates to management while achieving sales targets.

Manage customer relationships and the full sales cycle for manufacturing software, from outbound prospecting and lead qualification through negotiation and contract closure. Build customer retention, reduce churn, maintain support contracts, conduct software demonstrations, meet sales quotas, and document outreach and activity in Salesforce. Partner with sales teams while providing responsive customer service and consultative solutions tailored to manufacturing clients.

Drive revenue growth through channel partnerships by recruiting, onboarding, enabling, and supporting partners. Build relationships, execute joint sales strategies, conduct business reviews, coordinate partner marketing and MDF programs, provide product and sales training, and identify growth opportunities. Collaborate cross-functionally with sales, marketing, and product teams while monitoring market and competitor trends.

Manage gaming publisher accounts from onboarding through launch, expand monetization partnerships, and drive revenue growth through Xsolla’s Offerwall. Diagnose integration issues and performance anomalies using data, coordinate cross-functional resolutions, and deliver optimization strategies. Build executive relationships, lead business reviews, negotiate partnerships, and communicate technical insights as strategic business outcomes.

Manage a portfolio of current and delinquent 401(k) administration clients, guiding them through prior-year compliance work and corrective actions. Coordinate timelines, deliverables, internal teams, and client calls while maintaining relationships with principals, advisors, attorneys, and CPAs. Responsibilities include ensuring plans achieve compliance, managing special projects independently, and applying advanced knowledge of retirement plan nondiscrimination testing, controlled groups, and mergers and acquisitions.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage and grow national food service accounts across a large territory, delivering revenue and profitability goals through strategic account management and new business development. Responsibilities include customer relationship management, sales planning, forecasting, business reviews, negotiations, product expansion, executive engagement, trade shows, issue resolution, and collaboration with internal planning and product teams.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Manage and grow Fortune 500 and enterprise customer accounts by expanding software licensing, cross-selling products, identifying new opportunities, conducting account reviews, and achieving sales quotas. Partner with solution engineers to develop tailored solutions, engage technical executives, analyze market and competitive intelligence, and lead complex B2B software sales negotiations through close.

Manage and close software license opportunities across the full sales cycle. Qualify inbound leads, prospect named software-company accounts, conduct consultative sales with technical executives, collaborate with Solution Engineers, analyze competitors and markets, develop win-win GTM strategies, and consistently meet or exceed sales quotas.

Own and grow a portfolio of B2B customers by managing renewals, identifying expansion opportunities, building pipeline, running sales conversations, forecasting accurately, and meeting revenue targets. The Account Manager will partner with marketing, customer success, product, and new business teams while developing relationships across complex organizations. The role is fully remote but requires residence on the U.S. East Coast.

Manage enterprise sales and account growth for state government customers using Esri GIS technology. Build executive relationships, develop account strategies, identify opportunities, present solutions, manage sales cycles, and meet revenue goals. Collaborate with internal teams and partners while advising customers on GIS applications, budgeting, procurement, and government operations.