Account Manager – Enterprise Solutions
Position Overview
The Account Manager supports key enterprise client relationships across multiple projects, markets and STO Building Group Business Units.
The role provides account-level oversight of client experience and project performance while developing client relationships and understanding the client's organization, priorities, portfolio and future needs.
Working with the Account Director, Senior Account Director, and Alliance Partners / Business Unit leadership, the Account Manager helps execute account strategy, identify risks and opportunities, and connect client needs with STO Building Group capabilities.
The Account Manager does not replace Business Unit or project leadership or own day-to-day project execution.
Key Responsibilities
Account Oversight & Client Experience
- Maintain an account-level understanding of project performance, client satisfaction, significant risks and commitments.
- Identify trends or issues requiring account-level attention and escalate significant concerns appropriately.
- Help drive a consistent client experience across projects, markets and Business Units.
Client Relationships & Intelligence
- Develop relationships with key client stakeholders and decision makers.
- Understand the client's organization, priorities, portfolio and future needs.
- Maintain account dashboards / client intelligence and share relevant insights with the account team.
Strategy & Growth
- Support the Account Director or Senior Account Manager in executing account strategy and priorities.
- Identify opportunities to expand relationships, services, geographies and Business Unit participation.
- Connect client needs with STO Building Group capabilities and resources.
- Participate in strategic client meetings and account reviews.
Account Management
- Maintain accurate account, relationship and opportunity information in Salesforce.
- Maintain the Account Playbook and other account-management tools.
- Coordinate account-level actions and ensure clear ownership and follow-through.
- Lead completed project after action review process and new project onboarding.
- Closely monitor account financials and escalate issues accordingly.
Qualifications
- 7+ years of relevant construction, A/E/C, real estate or client-management experience.
- Strong understanding of construction and the project lifecycle.
- Strong client relationship, communication and business skills.
- Ability to work effectively across Business Units and geographies without direct authority.
- Organized, accountable and consistent in follow-through.
- Bachelor's degree in a related field preferred.
Compensation
Eligible for discretionary bonus in addition to base compensation based on company and individual performance.
Salary: $140,000 - $175,000
About UsThe STO Building Group family of companies—Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen—includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.Skills Required
- 7+ years of relevant construction, A/E/C, real estate, or client-management experience
- Strong understanding of construction and the project lifecycle
- Strong client relationship, communication, and business skills
- Ability to work effectively across business units and geographies without direct authority
- Organized, accountable, and consistent follow-through
- Bachelor's degree in a related field
Abbott Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Abbott and has not been reviewed or approved by Abbott.
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Healthcare Strength — Health coverage starts on day one and includes medical, dental, and vision, along with wellness resources and an Employee Assistance Program. An HSA option also includes an annual company contribution.
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Retirement Support — The 401(k) plan and the Freedom 2 Save feature provide notable employer contributions, enabling retirement saving even while paying student loans. Company contributions vest after two years, and ownership is reinforced through ESOP/stock programs.
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Parental & Family Support — Paid parental leave is available up to eight weeks for birth, adoptive, foster, and pre‑adoptive parents, with adoption assistance reimbursed up to $20,000. Family-care resources include Care.com membership, tutoring, elder‑care support, and breastmilk shipping for business travel.
Abbott Insights
What We Do
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
