Key Account Manager

Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. 

We are a company built on elevating expectations. It’s what sets us apart from others in the baking industry. And our people are our finest ingredient. 

We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work —a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we’re always looking to expand our team. 

We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. 

Like our products, our benefits package offers quality that makes a difference. 

Coverage options may include: 

• Medical, dental, life, disability, vision, and supplemental insurance 
• Company paid holidays 
• Paid Time Off (PTO) plans 
• Performance bonus potential 
• 401k plan with company match

Expectations Deliciously Exceeded.

Job Purpose

The purpose of the Key Account Manager is to create and manage strategies, objectives, and action steps to develop national accounts across targeted food service channel segments. Deliver stated revenue and profitability goals via account management and new business development. The territory ranges from Chicago to Las Vegas with an expectation of up to 75% travel.

Essential Functions

• Develop and execute strategic sales and marketing plans which include the targeting of national accounts and tracking of progress via CRM.
• Set and achieve sales goals.
• Take the lead in direct calls on assigned national accounts. Develop and manage relationships with account R&D teams, culinary, marketing, purchasing and supply chain.
• Manage the business relationship of existing national account customers. Lead the efforts to become a critical supplier for new products, new uses for current products, i.e. expand our position and value to assigned customers. 
• Develop and execute against annual customer plans.
• Conduct business reviews with accounts and develop opportunities to penetrate account.
• Collaborate with Rise Baking planning team to set monthly forecast by account.
• Secure new business with assigned national account targets, with an emphasis on products and/or product development within core capabilities. Develop, plan, and implement strategic selling plans, qualify customer targets, achieve sales objectives including volume, profit and T&E. 
• Actively participate in industry trade and customer shows 
• Monitor current trends and communicate competitive activities in the marketplace.
• Hold regular monthly meetings with internal stakeholders regarding key accounts.
• Investigate and resolve queries and issues raised by national accounts.     
• Support food safety program, quality standards, and legality of manufactured products 
• Perform other job-related duties as assigned

Qualifications (Education/Experience)

• BA/BS degree 
• 10+ years of relevant National Account Sales experience 
• Relevant bakery industry experience strongly preferred but not required. 
• Project management and an accounting/math aptitude strongly desired. 
• Must be able to demonstrate excellent interpersonal skills, strong written skills, creativity, and adaptability to changing situations. 
• Ability to understand the customer’s needs and develop appropriate solutions through leveraging the Rise Baking team. 
• Ability to integrate and analyze data. Strong negotiations skills a must along with the ability to stand firm when necessary. 
• Experience and ability to call on the highest-level executives required. 
• Should be able to identify best methods to bring products successfully to market. 
• Prior experience selling to and managing national accounts, relationships or past sales contact with key customers preferred.

Expectations (Exhibit and Promote Company's Core Values) 

• People: We engage, empower, and appreciate our people- they are our finest ingredient 
• Safety: We invest in systems, policies, and training that ensure safety 
• Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes 
• Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company 
• Communication: We inform and listen to our team members, customers, suppliers, and investors 
• Results: We prioritize activities that drive profitable growth, and we celebrate our achievements

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities.