Top Remote Account Manager (AM) Jobs in Ann Arbor, MI

Manage existing customs brokerage clients, oversee onboarding and account transitions, identify new business opportunities, maintain CRM records, coordinate with internal departments, educate clients on industry and regulatory changes, resolve inquiries, and conduct occasional client and office visits. The role requires strong communication, organization, decision-making, customer service, Microsoft Office proficiency, and at least five years of customs brokerage experience.

Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.

Manage employer, broker, and shelter partner accounts for an employee benefits product. Responsibilities include client onboarding, enrollment support, employee engagement, retention, renewals, account reviews, product training, lead referrals, and expansion opportunities. The role coordinates with internal teams, maintains account records, supports RFPs, and develops client materials. It requires an active P&C license, benefits administration experience, strong communication skills, CRM proficiency, and willingness to travel. The position is remote or hybrid with a Manhattan office option.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Manages sales and business development across an assigned Eastern Pennsylvania territory. Builds and retains dealer and auction relationships, develops market penetration strategies, presents credit solutions, supports applications and underwriting, and achieves sales and profitability targets. Responsibilities also include customer service, field audits, vehicle inspections, collateral verification, repossessions, performance reporting, compliance, and territory travel.

Manage enterprise promotional-product accounts by developing sales and account-growth strategies, strengthening client relationships, identifying upselling and renewal opportunities, preparing proposals and presentations, and coordinating merchandising, inventory, quality, and operations activities. The role includes client meetings, CRM management, account planning, issue resolution, product sourcing, SKU rationalization, and continuous improvement. It is fully remote within the United States and requires at least five years of promotional-products experience.

Manages strategic national accounts averaging $60 million in revenue accountability. Develops and sells supply chain solutions, leads contract negotiations and renewals, oversees vendor and project execution, coordinates field sales, analyzes financial and operational performance, and delivers customer business reviews. Builds C-level relationships, drives service and cost-saving initiatives, supports new business development, and ensures contractual obligations and customer KPIs are achieved. Extensive travel and occasional hazardous-material handling may be required.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Manages strategic North American fleet and dealership accounts, serving as the primary customer contact and Voice of Customer. Identifies business opportunities, grows revenue and profitability, leads RFQ and quotation processes, coordinates solution delivery and issue resolution, supports contract negotiations, and influences product roadmaps through customer insights. Requires strong technical sales, executive communication, strategic planning, and cross-functional collaboration skills, with travel up to 50%.

Manages commercial property and casualty insurance accounts by designing insurance programs, preparing proposals and applications, negotiating carrier terms, supporting producers, renewing and remarketing policies, educating clients on coverage and audits, and ensuring accurate, timely transaction processing. The role requires strong client service, regulatory awareness, advanced Excel skills, and an active insurance license.

Own the pre-sales process by developing insight-led RFP responses, digital media plans, pricing proposals, and client presentations. Partner with Sales, Creative, Ad Operations, and Platform teams to align strategies with client goals, budgets, audiences, and success metrics. Analyze large datasets, translate location and audience insights into compelling narratives, manage proposal workflows, maintain CRM and project records, and improve processes that support new business growth.

Own territory sales and pipeline development for mid-market opportunities through a two-tier channel. Manage the full sales cycle, qualify leads, close deals, support quotes and distributor coordination, expand existing accounts, assist with renewals, maintain NetSuite opportunity data, and partner with regional sales, customer success, marketing, operations, and support teams.

Maintains and retains existing commercial and industrial waste-service customers through outbound and inbound communications. Renews contracts, addresses cancellations, supports pricing initiatives, documents activities in Salesforce, reduces credits and rate restrictions, and cross-sells Republic Services products. Reviews retention performance and customer relationships with the Sales Manager.

Manage a dedicated portfolio of high-value gaming and trading card players through personalized communication, concierge support, gifting, perks, and issue resolution. Monitor player engagement, promote responsible gaming, share customer insights, follow compliance procedures, and improve VIP program processes. The role requires self-direction, strong relationship-building, organization, discretion, gaming familiarity, data awareness, and availability during evenings and weekends.

Own the partner channel end to end, including recruiting brokers and affiliates, activating partners, managing top accounts, running lifecycle programs, tracking deal outcomes, administering commissions, and forecasting revenue. The role requires hands-on prospecting, campaign execution, partner relationship management, reporting, and accountability for applications, approvals, funded deals, and originations.

Manage and expand a portfolio of State, Local, and Higher Education accounts across North America. Drive software license expansion, cross-sell products, manage high-value pipelines, conduct account reviews, build executive relationships, and achieve sales quotas. Partner with solution engineers and internal teams to develop tailored solutions, navigate public-sector procurement, analyze market and competitive intelligence, and identify strategic growth opportunities.

Manages a portfolio of employee benefits clients, serving as the primary contact and coordinating service requests, renewals, carrier proposals, compliance, billing audits, enrollment materials, and carrier transitions. Supports producers with new and renewal business, analyzes plan options, conducts open enrollment presentations, maintains agency records, and advises clients on benefits regulations. Requires an active Life and Health license, five years of employee benefits account management experience, and proficiency with Microsoft Office.

Own strategic technology and advisory partner relationships across North America. Build joint business plans, drive partner-sourced pipeline and revenue, enable partner and sales teams, execute joint go-to-market programs, and support scalable partner operations. Collaborate with Sales, Marketing, Product, and Partner Solutions on co-selling, integrations, value propositions, and partner-led growth.

Manage captive and commercial property and casualty insurance accounts through new business, renewals, policy servicing, documentation, billing, compliance, and client communications. Analyze loss runs, coordinate with brokers, carriers, claims teams, and service providers, support sales and retention initiatives, draft policy documents, and maintain accurate Salesforce records. The role requires strong customer service, analytical, organizational, communication, and multitasking skills.

Own commercial customer accounts across the full sales lifecycle, including renewals, upsells, cross-sells, prospecting, forecasting, retention, and expansion. Build executive relationships, conduct software demonstrations, identify growth opportunities, manage churn risks, and exceed revenue quotas. Collaborate with Customer Success, Product, Support, and Sales Engineering teams to resolve issues and close opportunities within the SMB segment.

Manage an assigned customer portfolio by driving renewals, retention, upsells, and cross-sells. Build trusted client relationships, identify and close expansion opportunities, prepare proposals and statements of work, and maintain accurate sales pipeline reporting. Collaborate with Customer Success, Support, Product, and leadership to support the customer lifecycle while maintaining strong product and subscription-model knowledge.

Manage and expand customer accounts across LATAM by selling Gurobi optimization software to new and existing B2B clients. Responsibilities include lead management, consultative selling, relationship development, stakeholder mapping, trade show participation, sales target achievement, CRM maintenance, reporting, and collaboration with cross-functional teams. The role requires English and Portuguese fluency, B2B software sales experience, strong communication and negotiation skills, critical thinking, and the ability to work independently in a remote environment.

Manage and grow a portfolio of government and public-sector accounts for an online auction platform. Responsibilities include client onboarding, training, support, utilization growth, account re-engagement, listing quality review, presentations, and collaboration with sales teams. The role involves extensive field travel, onsite client support, asset cataloging, photography, conferences, and frequent interaction with government agencies.

Own strategic relationships with a portfolio of family law firms, advising owners and managing partners on growth, marketing performance, pricing, intake, operations, capacity, and hiring. Lead alignment calls and business reviews, maintain strategic roadmaps, monitor acquisition and conversion metrics, identify expansion and churn risks, approve client deliverables, and coordinate project managers and channel specialists.

Drive growth of Iron Mountain’s Asset Lifecycle Management business by developing strategic global OEM accounts. Build executive relationships, create account plans, lead quarterly business reviews, and expand recovery, reuse, and trade-in programs. Coordinate hardware collection, repair, reintegration, product lifecycle management, reverse logistics, and supply chain stakeholders while demonstrating cost reductions and sustainability returns.