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Top Remote Customer Success Jobs in Ann Arbor, MI
Software
The Customer Success Manager leads client implementations, trains users, supports client inquiries, troubleshooting issues, and drives product improvements based on client feedback.
Top Skills:
SaaS
Information Technology
Manage customer accounts, drive revenue growth, engage with clients, troubleshoot technical issues, and collaborate cross-functionally in a dynamic startup environment.
Top Skills:
APIsJSONSQL
Artificial Intelligence • Cybersecurity
Lead and grow a team of Customer Success Managers, ensuring customers realize value from NodeZero while engaging with strategic customer relationships and driving expansion opportunities.
Top Skills:
ConfluenceGainsightJIRASalesforce
HR Tech
Manage a portfolio of customer accounts, ensuring value from the Orgvue platform through communication and collaboration with teams and customers. Support customer success initiatives and drive advocacy, while also working on projects to improve customer function.
Top Skills:
Customer Success PlatformData VisualizationModellingWorkforce Analytics
Artificial Intelligence • Healthtech
The Customer Success Manager will develop strong customer relationships, drive value from AI solutions, manage customer onboarding, and collaborate with internal teams for product enhancement and data analysis.
Top Skills:
Ai SolutionsData AnalyticsMedical Imaging
Artificial Intelligence • Healthtech
The Customer Success Manager champions customer solutions, enhances value, manages relationships, and drives product enhancements while collaborating with internal teams.
Top Skills:
AIData AnalyticsSaaS
Software
The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.
Top Skills:
Excel
Software • Cybersecurity
We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.
Top Skills:
AWSAzureBashDockerGCPKubernetesLinuxPython
Artificial Intelligence • Software • Analytics
You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.
Top Skills:
Shopify
Computer Vision • Information Technology • Security • Cybersecurity
Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.
Top Skills:
ForgerockIaasIam TechnologiesOauthOktaPaasPingSaaSSAMLScim
Software
The Customer Success Manager is responsible for onboarding customers, building relationships, ensuring product utilization, troubleshooting issues, and improving customer experience through feedback and insights.
Top Skills:
Google SuiteIntercomSalesforceZoom
Financial Services
As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.
Top Skills:
ConfluenceGainsightGoogle WorkspaceJIRASalesforceSlack
New
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Artificial Intelligence • Healthtech
The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.
Top Skills:
Crm Systems
Edtech • Kids + Family • Social Impact • Software
Manage post-sales journeys for SMB district accounts, ensuring customer satisfaction and driving renewals while collaborating across teams.
Top Skills:
Customer Success ManagementK-12 Education Technology
Music • Software • Analytics
As a Client Success Engineer, you will resolve technical issues for clients, contribute code changes, troubleshoot data discrepancies, and enhance client experience. You'll collaborate with engineering teams and improve internal support processes, leveraging AI tools for efficient problem-solving.
Top Skills:
Ai Coding ToolsAnalytics PlatformsAPIsCloud InfrastructureData SystemsSQL
Information Technology • Software
As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.
Cloud • Software • Consulting
The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.
Top Skills:
AcumaticaCRMErpMS OfficeNetSuiteSage 100
Angel or VC Firm
The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.
Top Skills:
SaaS
Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.
Professional Services • Real Estate
The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.
Top Skills:
CRMPayroll PlatformsSpreadsheetsTicketing Systems
Legal Tech • Social Impact • Software
The Customer Success Manager will manage key customer relationships, drive product expansion, and maintain account health using CRM. They will serve as the customer advocate internally and work with cross-functional teams to enhance customer success outcomes.
Top Skills:
ChurnzeroCrm Software
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills:
Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Artificial Intelligence • HR Tech • Information Technology • Software
The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.
Top Skills:
APIsAts PlatformsData MappingsSAMLScimSsoWebhooks
Software
As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.
Top Skills:
Compliance SoftwareSaaS
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Top Companies in Ann Arbor, MI Hiring Remote Customer Success Roles
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