Top Tech Jobs & Startup Jobs

Serve as a technical Customer Success lead driving AI-led transformation and product adoption. Consult on architecture, integrations, and change management; run technical workshops; use product usage data to drive expansion; represent customer technical needs to Product and Engineering; collaborate cross-functionally to enable scalable solutions and revenue growth.

Lead and coach a Customer Success team to drive renewals, retention, and expansion for enterprise B2B SaaS customers. Own team performance metrics, support strategic escalations, improve CS processes and playbooks, align goals using OKRs, collaborate cross-functionally, and advocate AI adoption. Role requires up to 50% travel and stewardship of hiring, development, and talent decisions.

Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.

Lead customer success and research efforts: train and advise customers on Dscout, design and run qualitative research projects, drive adoption and expansion, manage 1–3 Research Advisors, and surface customer feedback to Product.

As a Client Experience Specialist, you will engage with clients facing retention issues, resolve their concerns, and develop strategies to maintain client relationships effectively.

As Manager of Compliance, you will enhance compliance programs by managing policies, training, and risk assessments while collaborating with teams.

Manage homeowner application pipeline from intake to underwriting handoff: collect docs, order and track third-party reports, review for completeness, compile application packages, and coordinate with Sales and Signing/Funding teams to close investments.

Lead strategy and execution for AI-powered risk automation products. Identify automation opportunities, define product requirements, partner with ML/data/engineering/design, run experiments, set metrics for accuracy, safety, and reliability, and drive cross-functional launches to improve decision quality and operational efficiency.

Lead cloud security engineering initiatives including secure cloud service rollouts, automation pipelines, privileged access management, CI/CD and IaC security, vulnerability and penetration testing, and cross-functional stakeholder coordination to improve cloud and hybrid infrastructure security posture.

Lead employment, privacy, and security legal matters for a remote mental-health company. Provide practical counsel on worker classification, HIPAA and state privacy compliance, breach response, contracts, and AI-related employment/privacy issues while building policies and processes to support operations.