Top Operations & Support Jobs in Raleigh-Durham, NC

Leads global Advanced Services business operations strategy, planning cadence, executive dashboards, analytics architecture, capacity planning, forecasting, workflow automation, and operational governance. Partners with Finance, Sales, Product, and Delivery leaders to improve revenue growth, utilization, renewal forecasting, and customer outcomes. Builds and mentors a high-performing business intelligence and operations team in a global matrixed organization.

Provides executive administrative support to senior technology leaders by managing calendars, meetings, travel, expenses, presentations, events, confidential information, and office logistics. Coordinates global meetings and hybrid events, supports technology teams, manages conference room and collaboration technology setup, and works cross-functionally to prioritize schedules and business needs. The role requires strong organization, communication, judgment, discretion, multitasking, and four days per week onsite in Durham, North Carolina.

Leads a small team supporting Salesforce, Gainsight, and connected commercial systems. Owns platform architecture, data models, integrations, roadmaps, governance, analytics, customer health scoring, automation, and AI-enabled workflows. The role combines strategic planning with hands-on configuration, troubleshooting, SQL analysis, documentation, proofs of concept, stakeholder management, and implementation delivery.

Provides administrative support for the Corporate Submittal Center and quotations team. Responsibilities include creating project submittal and operations manuals, managing shared Outlook inboxes, organizing project documentation, coordinating job scheduling, entering information into BidTracer, following SOPs, resolving critical issues, and providing phone support. The role requires strong organization, communication, multitasking, deadline management, and proficiency with Microsoft Office 365.

Supports wealth-management operations by maintaining portfolio platform data, account and transaction coding, reporting configurations, and data integrity. Performs audits, troubleshoots platform issues, supports advisors and internal teams, explains performance methodologies, builds custom queries, improves processes, and assists with projects involving billing, trading, tax reporting, composites, and performance data.

Provides strategic administrative and executive support to the Director of International Missions. Manages priorities, communications, project tracking, relationships, event logistics, and organizational systems. The role filters requests, communicates on the Director’s behalf, coordinates with staff, missionaries, and global partners, and supports church-wide events and additional administrative needs.

Manages third-party asset management platforms and supports trading, custodial, and client service teams. Reviews accounts for accuracy and compliance with asset allocation policies, configures accounts, monitors trading and allocations, supports strategy reallocations, troubleshoots platform issues, and coordinates with compliance, investment strategy, asset managers, and client service teams.

Provides front-desk and administrative support in a law firm. Responsibilities include greeting clients, collecting initial case information, directing calls, managing correspondence, coordinating office supplies and vendors, preparing shared spaces, and assisting attorneys and legal staff with clerical tasks.

Leads a business operations team supporting sales through pipeline analytics, forecasting, territory and quota planning, reporting, dashboards, and executive communication. Partners with Sales, Finance, Revenue Operations, Customer Success, and Marketing to improve processes, standardize metrics, manage operating rhythms, and deliver strategic initiatives. Oversees managers and analysts, headcount planning, performance development, and cross-regional operational consistency.

Coordinates flight assignments, crew travel, trip logistics, flight following, operational updates, regulatory documentation, and disruption responses. Monitors weather, air traffic control, NOTAMs, airport restrictions, and aircraft weight and balance requirements. Communicates timely information to crew members, scheduling, client services, and other departments while maintaining accurate operational records and reports. Requires flexibility for variable shifts, weekends, and holidays, with occasional travel.