Top Operations & Support Jobs in Raleigh-Durham, NC

Manages third-party asset management platforms and supports trading, custodial, and client service teams. Reviews accounts for accuracy and compliance with asset allocation policies, configures accounts, monitors trading and allocations, supports strategy reallocations, troubleshoots platform issues, and coordinates with compliance, investment strategy, asset managers, and client service teams.

Provides front-desk and administrative support in a law firm. Responsibilities include greeting clients, collecting initial case information, directing calls, managing correspondence, coordinating office supplies and vendors, preparing shared spaces, and assisting attorneys and legal staff with clerical tasks.

Leads a business operations team supporting sales through pipeline analytics, forecasting, territory and quota planning, reporting, dashboards, and executive communication. Partners with Sales, Finance, Revenue Operations, Customer Success, and Marketing to improve processes, standardize metrics, manage operating rhythms, and deliver strategic initiatives. Oversees managers and analysts, headcount planning, performance development, and cross-regional operational consistency.

Coordinates flight assignments, crew travel, trip logistics, flight following, operational updates, regulatory documentation, and disruption responses. Monitors weather, air traffic control, NOTAMs, airport restrictions, and aircraft weight and balance requirements. Communicates timely information to crew members, scheduling, client services, and other departments while maintaining accurate operational records and reports. Requires flexibility for variable shifts, weekends, and holidays, with occasional travel.

Provides technical support for hardware, software, networks, peripherals, email, and remote users. Responsibilities include troubleshooting, equipment setup, repairs, user account management, backups, disaster recovery, software deployment, documentation, vendor escalation, and user training. The role also administers computer networks, tracks support requests, supports new system requirements, and provides on-call assistance and travel as needed.

Leads field technicians and owns daily operational performance, customer experience, revenue, gross profit, service quality, and team development. Responsibilities include coaching technicians, conducting ride-alongs, completing performance reviews, facilitating team meetings, improving field processes, coordinating with dispatch, resolving escalations, and ensuring adherence to company service standards. Success is measured through operational KPIs, customer reviews, membership and replacement sales, truck goals, and right-the-first-time completion.

Oversee daily Client Services operations, including workflow, staffing coverage, service levels, productivity, quality, escalations, and performance reporting. Provide guidance and mentoring to associates, coordinate issue resolution, support leadership action plans, and drive process improvements. Assist with implementing new technologies and workflows, preparing dashboards, and advancing departmental initiatives while maintaining a customer-focused environment.

Manage the overall operation of an affordable housing community, including leasing, rent collection, certifications, resident files, compliance, and property administration. Serve as the primary resident contact, oversee maintenance operations, coordinate vendors and contractors, and ensure apartments and grounds remain well maintained. Maintain occupancy, compliance, financial performance, and excellent resident service while prioritizing competing demands in a fast-paced environment.

Participate in a structured internship learning insurance workflows and organizational divisions. Complete training, special projects, and assignments while developing analytical, technical, decision-making, communication, and presentation skills. Network with senior leaders and teammates, collaborate professionally, manage feedback, and gain exposure to the corporate environment.

Provides front-line service for banking clients, manages deposit relationships, and supports accounts from application through ongoing maintenance. Tracks documentation, regulatory compliance, service implementation, and fees; processes monetary transactions and account updates in IBS. Resolves disputes, researches customer inquiries, supports relationship management, and identifies cross-selling opportunities while coordinating internal projects and support issues.