Top IT Support & Helpdesk Jobs in Raleigh-Durham, NC

The IT Systems Specialist II provides advanced technical support, manages system configurations, network support, and software deployment, while also handling user account management and collaborating with vendors.

Lead the development and execution of IT quality, compliance, and validation strategies, overseeing governance, risk assessments, and ensuring regulatory compliance in a regulated environment.

The End User Compute Migration Engineer provides onsite support for multi-site migrations, ensuring successful user and workstation transitions to Active Directory and Microsoft 365, while resolving issues and maintaining communication throughout the process.

Manage a team of engineers focusing on enterprise application operations, including support for tools like Google Workspace and Slack, while ensuring operational health and vendor relationships.

Seeking Backup and Restore Administrators skilled in TSM and Netbackup. Responsibilities include managing backup and restoration processes.

The Production Support Manager oversees the Help Desk operations, acting as a technical expert, managing resources, and ensuring adherence to SLAs while improving processes and productivity.

The IT Operations Specialist provides advanced support for NCDOT network services, ensuring security and stability of enterprise systems, and monitoring data center operations. Responsibilities include incident response and 24/7 on-call support.

Responsible for administration, support, stability, and security of enterprise systems, servers, and networks. Requires hands-on experience with ServiceNow.

The role involves application support and systems integration on mainframes, requiring experience in various technical skills and fluent English.

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.