Top IT Support & Helpdesk Jobs in Raleigh-Durham, NC

The IT Infrastructure Managed Services Director leads cloud and network architecture solutions, drives business growth, and mentors teams, ensuring exceptional service delivery and client satisfaction.

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

As a Cloud Support Manager, you will lead Tier 3 support teams, drive incident response, establish engineering standards, enhance operational resiliency, and improve customer experience across cloud services.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

Manage a team in technical configuration for healthcare PaaS clients, translating requirements, testing functionalities, and troubleshooting issues.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

The intern will assist with creating NCIDs, providing customer support, troubleshooting network/software issues, installing computers/printers, and managing support tickets.

The Desktop Support Specialist provides Level 2 IT support for desktop and mobile devices, manages incidents, supports onboarding/offboarding, and ensures compliance with security policies.

The Operations Manager/DPM oversees IT infrastructure operations, manages technical teams, ensures service level compliance, and coordinates with stakeholders for effective service delivery.