Top IT Support & Helpdesk Jobs in Raleigh-Durham, NC

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

The IT Specialist I will manage user access requests, maintain Oracle records, troubleshoot access issues, and support IAM processes within a team environment.

The GxP Lab Computing Analyst will provide IT consulting, validation/compliance support, customer liaison services, and lab IT support, focusing on process improvements and customer needs.

The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.

The IT Manager leads an engineering team to deliver features, drives project technical direction, and ensures quality outcomes while managing IT operations and promoting team productivity.

The Systems Administrator will manage enterprise platforms, support system integrations, troubleshoot issues, and work with government stakeholders to deliver solutions.

The IT Support Coordinator provides first-line support for end users, troubleshooting hardware, software, and network issues, managing IT resources, and ensuring compliance with security policies. Responsibilities include provisioning equipment, user access management, and updating technical documentation.

Responsible for IT support and administration for Commercial systems. Partners with business owners to ensure system performance, compliance, and operational excellence across various business functions.