Top IT Support & Helpdesk Jobs in Raleigh-Durham, NC

The Compliance Help Desk Manager oversees daily operations of the Compliance Helpdesk, ensuring accurate and timely responses to inquiries, managing team performance, and serving as Subject Matter Expert for ComplianceAnalyzer.

The ServiceNow Administrator will manage Knox's ServiceNow platform, enhance operational efficiency, automate workflows, and support cross-functional teams in various processes.

The Support Specialist ensures technical delivery for digital news platforms, resolves issues, leverages AI tools, and supports multiple television markets in operations.

As a Systems Administrator, you'll manage IT systems, troubleshoot issues, facilitate projects, and integrate AI tools for enhanced efficiency.

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.

The Capacity Manager is responsible for ensuring sufficient capacity and performance of IT infrastructure, monitoring trends, developing capacity plans, and supporting incident management in a 24x7 environment.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Provide technical support and development of applications for monitoring child development programs. Role includes software maintenance and technical assistance.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.