Top Operations & Support Jobs in Raleigh-Durham, NC

Plan and execute end-to-end HCP, patient, speaker, advisory board, congress, and internal meetings across in-person, virtual, and hybrid formats. Manage logistics, vendor/agency relationships, budgets, registration, travel, onsite execution, compliance, and stakeholder communications. Monitor outcomes, reconcile expenses, and implement process improvements to ensure exceptional attendee experience and program efficiency.

Manage New York office operations and visitor experience, own vendor and building relationships, support coworking bookings, provide first-line IT troubleshooting, plan in-office events, and implement initiatives to improve workplace satisfaction and utilization across hubs.

Manage mortgage loan closings from clear-to-close through funding for first and second liens. Review files for completeness and regulatory compliance, prepare closing documents, coordinate with borrowers, title companies, attorneys and internal teams, resolve title and file-level issues, maintain records, monitor pipeline to meet SLAs, and stay current on closing/disclosure regulations and best practices.

Coordinate and oversee payment data transformation and migration to the Bloomerang platform. Communicate migration status and processes across teams, document technical procedures for varied audiences, build relationships with payment processors and internal stakeholders, identify and remove process bottlenecks, support escalations, and implement process improvements to ensure data accuracy, integrity, and compliance.

Perform high-accuracy data entry from Plan Administration Manuals into the BOSS system, configure system fields per checklist, validate and QC entries, translate ambiguous document content into structured inputs, track multiple plan setups, document assumptions, and escalate issues while collaborating with QC, product support, and project leads.

Lead global pursuit desk and proposal management to win enterprise deals. Manage end-to-end RFP/RFI/RFx processes, oversee proposal automation and demo platforms, align with sales (SFDC) and cross-functional teams, track proposal performance metrics, support security/ESG due diligence, and mentor the pursuit/proposal team to scale repeatable capture and response operations.

Provide friendly, professional customer support for SOS Inventory via email, phone, and online meetings. Troubleshoot issues methodically, use support software and meeting tools, document cases, learn product features, and collaborate with peers to resolve customer challenges.

Provide high-level administrative support to the CEO: manage calendar and travel, track action items, coordinate with teams and vendors, maintain KPI trackers and reports, and manage communications with discretion.

Monitor and respond to customer reviews across platforms, verify modem receipt, provide technical support and setup assistance, maintain interaction records, and collaborate with support teams to improve customer satisfaction.

Remote entry-level technical writer responsible for producing written technical content on information technology and software engineering terminology. Must understand software engineering concepts and basic business processes. Individual contributor role supporting product development; startup experience and work on data platforms preferred. Immediate joiners; accelerated interview process.