Top Operations & Support Jobs in Raleigh-Durham, NC

Supports the Chief Revenue Officer and Chief Marketing Officer by managing complex calendars, executive meetings, communications, travel arrangements, expenses, and follow-ups. Coordinates leadership meetings, offsites, customer engagements, and company events while handling confidential information with discretion. Partners across Sales, Marketing, and other teams, anticipates executive needs, resolves competing priorities, and improves administrative workflows and operational efficiency.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Provide high-volume borrower support by phone and other channels, assisting with lending applications, payments, refunds, and account questions. Own issues through resolution, document interactions, follow lending requirements, identify risks and recurring customer pain points, and collaborate cross-functionally on improvements. Use AI tools and customer support platforms to improve efficiency and outcomes while maintaining empathy, accuracy, privacy, and consumer trust. Weekend availability is required.

Leads revenue systems and operations initiatives across sales and RevOps, mapping commercial processes and converting requirements into AI-powered prototypes and scalable production solutions. Owns and improves the GTM technology stack, including automation and data management, while partnering with developers and senior stakeholders. Applies AI to automate work, improve productivity, and measure business impact across lead management, forecasting, CPQ, and order fulfillment.

Executive Assistant supporting the COO and CGO by managing complex calendars, priorities, communications, meetings, travel, events, presentations, and confidential information. The role coordinates executive and leadership activities, prepares materials and briefings, tracks decisions and follow-up actions, and ensures alignment across senior stakeholders. Success requires high autonomy, discretion, strategic judgment, exceptional organization, communication skills, and the ability to manage competing priorities in a fast-paced corporate and fitness-facility environment.

Provide remote administrative support including calendar and email management, preparing reports and presentations, conducting research, compiling data, and performing general administrative tasks to ensure efficient office operations.

Manage a complex nationwide portfolio of commercial casualty claims, particularly construction-related, contractor liability, New York Labor Law, and excess exposures. Responsibilities include coverage analysis, investigations, reserves, litigation strategy, negotiations, claim resolution, and collaboration with defense counsel, underwriting, legal teams, brokers, and insureds. The role requires maintaining adjuster licenses, monitoring claim trends, ensuring regulatory compliance, and providing technical expertise on complex claims.

Provides product support, training, education, and advocacy for patients, study participants, clinicians, and staff using Cala Health medical devices. Builds customer relationships, documents interactions, handles escalations, serves as a product subject-matter expert, gathers patient feedback, supports emerging business models, and collaborates with marketing, product development, sales, and territory teams.

Provides technical customer support for Deluxe software by resolving complex cases, troubleshooting issues, documenting interactions, meeting service-level objectives, managing escalations, participating in triage meetings, and mentoring peers. The role requires scripting, PC troubleshooting, operating system, networking, antivirus, and Microsoft Office knowledge.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.