Top Operations & Support Jobs in Raleigh-Durham, NC

Manage a portfolio of General Liability and Excess claims, oversee TPAs, develop defense strategies for litigated claims, analyze coverage, coach claim professionals, and collaborate with underwriting, actuarial, and technology teams to improve claims workflows and outcomes.

Lead and supervise ServiceNow platform operations and a team of analysts/developers. Oversee configuration, integrations, governance, CAB, incident management, SLAs/KPIs, reporting, and continuous improvement while supporting hiring, training, and executive reporting.

As a Senior Executive Business Partner, you will support the Chief Revenue Officer by managing their schedule, overseeing travel logistics, and facilitating communication across teams while anticipating needs and providing professional, high-quality service.

Provide technical customer support for Deluxe ImageRPS, monitor and manage incoming support tickets, troubleshoot remittance processing and file ingestion issues, document actions and communications, meet SLA and performance metrics, participate in client calls, and pursue ongoing product training.

Provide remote technical support for a telehealth platform: troubleshoot login, connectivity, and system errors; guide users through features; document issues and escalate complex problems to engineering; collaborate with product teams to improve user experience.

Manage delinquent consumer and residential mortgage loans through collections, default servicing, and loss mitigation. Review hardship applications, underwrite and document workout solutions, administer Fannie Mae-compliant modifications, coordinate foreclosure prevention, monitor trial plans, maintain compliance and investor reporting, and support audits and remediation.

Manage clinician and client scheduling, handle same-day call-outs and substitutions, maintain CentralReach calendars and timesheets, audit codes/PTO, support payroll conversions, communicate with families and staff, and improve scheduling processes to ensure continuity of ABA services.

Provide high-level administrative support to the Chief Customer Officer and VP of Marketing by managing complex calendars, coordinating meetings and travel, handling confidential information, tracking priorities and action items, and supporting leadership meetings, events, and special projects to improve executive efficiency.

Proctor online (and occasional in-person) mock SAT/ACT/AP exams: complete training, post availability, deliver instructions via Zoom, represent the company professionally, attend occasional training, and provide transportation for in-person exams if applicable.

The HM Foreclosure Specialist monitors foreclosure loans, ensures compliance, manages timelines, coordinates with vendors, and handles related correspondence efficiently.