Top Operations & Support Jobs in Raleigh-Durham, NC

Provide remote advanced technical support for microbiology diagnostic instruments, diagnosing hardware, reagent, and software issues by phone/email/video, resolving problems or dispatching field resources, and maintaining quality and compliance in a 24/7 support environment.

The Director of IT Business Enablement will lead partnerships with manufacturing leaders to drive technology strategies, optimize processes, and promote operational excellence across the organization.

9-12 month rotational Management Trainee program exposing participants to warehouse operations, sales, finance, safety, supply chain and HR. On-the-job training, mentorship, and corporate development to prepare trainees for Assistant Branch Manager/Branch Manager roles. Requires relocation for training/promotions and hands-on leadership development in multi-branch distribution operations.

Lead and scale a centralized RFP and Business Operations function to improve sales execution, deal velocity, and revenue realization. Own RFP lifecycle, Workfront and CRM configuration, KPI frameworks, contracting/pricing/invoicing enablement, and cross-functional coordination with Sales, Finance, Legal, Product, and Delivery. Build and coach a team, standardize processes, and drive measurable commercial and operational improvements.

Lead the Customer Service organization for robotics and automation product lines, overseeing order-to-fulfillment operations, KPI tracking, process improvements, ERP/CRM system adoption, cross-functional alignment, team development, and customer escalation resolution to improve order accuracy, cycle time, and satisfaction.

The Administrative Specialist will organize and manage case files, review and enter data from databases, prepare reports, and assist in administrative tasks related to investigation cases.

Lead multi-branch operational performance and profitability across a market. Develop Branch Managers, ensure safety and compliance, optimize inventory and transportation, drive customer satisfaction, and implement operational initiatives to support growth.

The Business Services Coordinator I manages billing processes and relationships with payor sources, oversees application of in-home fee scales, and coordinates various administrative functions.

This role ensures audit readiness and compliance within ERM CVS's management systems, driving process improvements and operational efficiency across global teams.

The AVP, Payroll Operations leads North America payroll delivery, ensuring compliance, accuracy, and operational performance, while overseeing payroll controls and compliance for complex scenarios.