Top Operations & Support Jobs in Raleigh-Durham, NC

Leads the growth, profitability, forecasting, business development, and operational scaling of experiential learning programs. Owns program P&Ls, pricing, pipelines, enrollment targets, client experience, and continuous improvement. Builds and develops teams of program managers, coordinators, and facilitators while partnering with Marketing, Consulting, Operations, and subject-matter experts. Develops new offerings, strengthens systems and processes, and may facilitate or refine program content.

Troubleshoot and repair complex customer voice and VoIP issues across CPE, LAN, WAN, PSTN, and IP networks. Analyze SIP, RTP, SS7, and TDM call flows, packet captures, router configurations, call records, and voice-quality metrics. Work directly with customers and internal network and application teams to isolate faults, resolve outages, and communicate technical updates clearly.

Test job posting explicitly instructing applicants not to apply. No substantive job responsibilities, qualifications, compensation, travel, or clearance requirements are provided.

Direct company operations, enforce contractual and regulatory compliance, manage budgets, costs, revenue, staffing, safety, training, and customer satisfaction. Lead Regional Operations Directors, expand strategic accounts, negotiate customer increases, improve processes, and implement company goals and strategic vision. The role includes extensive supervisory responsibility and required travel.

Provide primary DBA support for DB2 on Z Series mainframe and new database installs. Responsibilities include table reorgs, indexing, partitioning, performance tuning, automation and scheduling (Zeke), extensive use of JCL, Easytrieve, and REXX. Maintain data dictionaries, logical and physical models, database schemas and application objects, perform capacity planning, manage installs/patches/upgrades, HA, security, backups, restores, exports/imports, and environment tuning.

As a Project Coordinator, you'll liaise with biotech/pharma clients, manage projects, cultivate relationships, and ensure project success through coordination and communication.

Temporary administrative role supporting Durham County Public Health Epidemiology: perform data entry and review of STI lab reports, ensure accurate reporting, return case reports via NC EDSS for corrections, determine case definition matches, and mark cases for CDC reporting.

Provide virtual and in-person instructional coaching, onboarding, and professional learning to international secondary math and science teachers; manage teacher support cases, conduct classroom observations and school visits, build stakeholder relationships, contribute to program resources, and support teacher retention and cultural adaptation.

Support and govern Gilead's Business Continuity Management program by maintaining BCM documentation, coordinating plan updates and tabletop exercises, supporting crisis response and Fusion system users, preparing status reports/metrics, and executing small program improvement projects across regions and functions.

Provide on-site IT support and technical ownership for a facility: desktop support, infrastructure maintenance (servers, network, Wi‑Fi, security cameras), assist with projects (ERP, migrations, hardware refreshes), enforce security/compliance, maintain asset inventory, and provide occasional after-hours/on‑call support.