Top Operations & Support Jobs in Raleigh-Durham, NC

Perform full-cycle document conversion: prep, sort, and scan hard-copy files into high-quality electronic images; ensure accurate indexing, quality control, tracking, and adherence to production schedules while maintaining an organized workspace.

Lead configuration and administration of the Facets packaged system, act as SME for plan/product setup and business rules, develop modification and interface requirements, validate data with SQL, support SDLC activities, liaise with business stakeholders, and mentor junior staff.

Provide second-level support for Genetec Security Center and associated hardware for the FACS project. Document and coordinate installation/configuration of IP cameras, SV32 devices and door aggregators; receive, log, investigate, and resolve incidents; escalate third-party issues; create architecture, network, installation and configuration documentation; capture resolutions and provide weekly status reports to management.

The Quality Control Associate monitors the quality of perishable products, performs data entry, handles product inspections, and addresses quality issues with relevant managers.

Lead digitalization and integration of sales-to-operations processes, harmonize master data, optimize Quote-to-Cash, resolve integration issues, and drive global process standardization and continuous improvement across enterprise systems.

Independently investigate, evaluate, and resolve complex workers' compensation claims. Determine coverage and reserves, negotiate settlements, manage medical/disability and litigation strategies, coordinate with nurses and vendors, ensure timely payments/denials, and maintain compliance with jurisdictional statutes and client service expectations.

Support execution of the third-party risk management lifecycle including due diligence, monitoring, reporting, and program management. Coordinate with business lines and internal stakeholders to assess vendor risk, maintain inventory and documentation, and support audits. Maintain regulatory knowledge and help refine TPRM governance and contingency planning for critical third parties.

Support the Community Manager in leasing, operations, and team supervision; handle rent payments and resident documentation; ensure Fair Housing compliance; assist resident retention and events; monitor property condition and represent leadership in manager absence.

The Continuous Improvement Manager leads improvement initiatives across the organization, analyzing processes, implementing strategies, training staff, and managing teams to enhance performance and drive efficiency.

Assists in developing an electromechanical training curriculum, creates training documents, aids in troubleshooting guides, and supports training sessions.