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Top Customer Success Jobs in Providence, RI
Insurance • Legal Tech • Social Impact
As a Paralegal/Client Manager at Atticus, you will drive client relationships, collaborate with attorneys, shape evidence for cases, and work with teams to enhance client service. This role provides exposure to legal practice and business operations, with opportunities for advancement or support for further education in law or business.
Healthtech • Software
The Customer Success Leader at AcuityMD will manage a team of Customer Success Managers, focusing on retaining and expanding strategic accounts. This role involves direct engagement with customers, providing support and guidance to ensure satisfaction and maximize the value provided by the platform. Responsibilities include managing team performance, conducting business reviews, and maintaining account health across a large portfolio.
Top Skills:
Account ManagementCRMCustomer SuccessHubspot
eCommerce • Marketing Tech • Social Media
As a Creator Support Coordinator, you will provide exceptional support to our creator community by troubleshooting challenges, managing inquiries, and organizing events. Your role is pivotal in enhancing creator satisfaction and retention while collaborating with internal teams to optimize the creator experience.
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Big Data • Fintech • Information Technology • Insurance • Software
The Partner Success Manager will manage the growth and expansion of enterprise accounts by coordinating the implementation of new features, driving post-sales success, supporting business development efforts, and acting as the key relationship manager with partners, while ensuring alignment with internal teams.
Top Skills:
SaaS
Healthtech • Software • Telehealth
The Provider Experience Associate at Nourish will support new Registered Dietitians during their onboarding process, addressing their queries, tracking onboarding metrics, and ensuring they are well-prepared for patient interactions. The role involves managing communications, collaborating with teams, and continuously improving onboarding experiences.
AdTech • Digital Media • Marketing Tech • Professional Services
In the role of Client Success Manager, you will build and maintain client relationships, oversee account execution, mitigate churn risk, and ensure client satisfaction and retention for a portfolio of clients. You will collaborate with internal teams to drive client growth and manage the financial stability of accounts.
Top Skills:
Seo
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Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The Senior Application & Technical Support Specialist will provide technical support for the Axiom healthcare decision support product, troubleshoot complex issues, mentor junior staff, collaborate with cross-functional teams, deliver training sessions, and ensure compliance with HIPAA regulations.
Top Skills:
ExcelSQL
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
Healthtech • HR Tech • Software
Apploi is seeking a Customer Success Manager to build strong relationships with customers, provide training and support, and collaborate with internal teams. This role requires 2+ years of experience in Customer Support and excellent communication skills. Join a remote-first innovative environment at a company revolutionizing the healthcare hiring process.
Big Data • Cloud • Fintech • Professional Services • Software
As a Customer Success Manager at Argyle, you will serve as the main contact for top customers, overseeing their onboarding, promoting product adoption, and managing renewals. You’ll analyze customer data, collaborate with product teams, build a repeatable customer success model, and monitor KPIs to enhance customer experience while providing insights into the API functionality.
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