Top Customer Success Jobs in Providence, RI
As a Dealer Success Specialist, you will build relationships with automotive dealers to help them succeed with Edmunds' services. You will support onboarding processes, monitor dealer performance, and address customer issues while documenting activities in Salesforce.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
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The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
The Drinks Specialist engages with customers in-store, sharing knowledge about spirits, facilitating events, and managing inventory. The role emphasizes customer-centric service and collaboration with the leadership team to enhance product knowledge and sales planning.
As a Receiving Specialist, you will manage backroom operations including the receiving of products into the POS system, organizing inventory, processing damaged goods, and ensuring adequate stock levels for customer purchases. Responsibilities also include maintaining store presentation and collaborating with the management team.
The Customer Service Representative at MOO will support customers through phone, chat, and email, ensuring a positive service experience. They should adapt to customer needs, solve problems creatively, and work well in a team. Responsibilities include responding to queries, meeting productivity goals, and identifying improvement opportunities.
The Remote Online Chat Specialist addresses customer inquiries via live chat, assists with website navigation issues, and provides administrative support to the customer service team. They are responsible for maintaining customer relationships, promoting client products and services, and managing multiple tasks to achieve established performance standards.
Top Companies in Providence, RI Hiring Customer Success Roles
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