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The Program Manager, Customer Enablement at Dynatrace is responsible for designing learning experiences for the Software Intelligence Platform. This includes developing e-learning and instructor-led training while assessing user development opportunities and establishing best practices for learning delivery.
The Enterprise Program Manager at Dynatrace ensures successful adoption and value delivery of customer projects by leading deployments, guiding cultural changes, and collaborating with various stakeholders. They define customer goals, implement best practices, and assure quality deliverables, helping organizations modernize their cloud operations and achieve strategic goals.
Lead and develop a team to manage certifications, customer audits, and governance, risk, and compliance in the R&D department. Drive project management for audits and certifications, report on progress, and improve workflows and processes. Serve as the main contact for auditors and ensure deliverables are met on time.
The Enterprise Program Manager at Dynatrace is responsible for facilitating successful customer project adoption and value delivery through effective planning and operational guidance. They collaborate with various internal and client teams, focusing on cultural and technical transformation to enhance the client’s IT landscape and maximize value from Dynatrace solutions.
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