Top IT Support & Helpdesk Jobs in Pittsburgh, PA

Provide first-line application support for Net Health software: troubleshoot issues, update dependencies, create and manage cases, handle inbound calls/emails, escalate to engineering, and participate in product training. Some evening, weekend, and holiday coverage required.

Provide desktop support by resolving help desk tickets, troubleshooting network issues, documenting processes, procuring supplies, and training junior team members.

The IT Manager will lead IT operations in the Pittsburgh office, overseeing networking, security systems, and local infrastructure while supporting office buildout and continuous operational optimization.

The IT Infrastructure Manager leads the infrastructure team, manages operations, and ensures secure, reliable systems while driving continuous improvement and aligning with business goals.

This role provides front line IT support for users, handling service requests and diagnosing hardware/software issues while collaborating with teams to improve operations.

The Help Desk Technician provides onsite IT support, troubleshooting hardware/software for Apple macOS, managing IT inventory, and assisting with user onboarding/offboarding. They oversee AV systems, maintain documentation, and manage IT service requests.

The IT Engineer provides deskside and remote support to employees, manages IT requests, and automates solutions while ensuring operational efficiency.

Support and maintain business applications like Jira and Costpoint, manage user tickets, ensure compliance, and document processes.

The Systems Administrator maintains SoundStack's infrastructure, deploying and troubleshooting servers, supporting incident management, and improving operations with automation tools.

As a Fusion Tech I, you will diagnose and repair mechanical issues, ensure customer satisfaction, and learn company equipment and products, often in outdoor environments.