Top IT Support & Helpdesk Jobs in Pittsburgh, PA

2 Days AgoSaved
Hybrid
Pittsburgh, PA, USA
Mid level
Mid level
Machine Learning • Payments • Security • Software • Financial Services
The Incident & Problem Consultant develops and manages incident and problem management programs, oversees incident requests, coordinates recovery strategies, and ensures documentation processes are effective.
Top Skills: It Service Management (Itsm)
Reposted 3 Hours AgoSaved
Remote or Hybrid
United States
136K-239K Annually
Senior level
136K-239K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills: APIsSalesforceZendesk
10 Days AgoSaved
Remote
United States
85K-131K Annually
Senior level
85K-131K Annually
Senior level
Security • Software • Cybersecurity • Automation
As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.
Top Skills: AtlassianFleetGoogle WorkspaceJAMFJira Service ManagementKandjimacOSOktaSlackZoom
Reposted 12 Days AgoSaved
Remote
USA
40-50 Hourly
Entry level
40-50 Hourly
Entry level
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills: Aws CloudwatchGrafanaLinux
16 Days AgoSaved
Remote or Hybrid
United States
Mid level
Mid level
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills: Mac Word ProcessingMS OfficeSpreadsheets
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2 Hours AgoSaved
In-Office
Pittsburgh, PA, USA
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Information Technology • Automation
The Technical Support & Systems Lead oversees technical support, maintains production uptime, ensures workflow stability, coordinates client onboarding, and leads a team across multiple production sites.
Top Skills: CertainscanOpexScannersWindows 10Windows 11Workflow Platforms
Reposted 3 Hours AgoSaved
In-Office
Pittsburgh, PA, USA
Junior
Junior
Information Technology
The role involves providing support for PC hardware and software, interacting with office personnel, documenting issues, and training junior staff.
Top Skills: Pc HardwarePeripheralsRemote ToolsSharepointSoftware
YesterdaySaved
In-Office
15022, Charleroi, PA, USA
Entry level
Entry level
Utilities • Industrial • Infrastructure as a Service (IaaS) • Manufacturing
As a Fusion Tech I, you will diagnose and repair mechanical issues, ensure customer satisfaction, and learn company equipment and products, often in outdoor environments.
Top Skills: ForkliftFusion TechnologyWaterworks
Reposted 4 Days AgoSaved
In-Office
Pittsburgh, PA, USA
Entry level
Entry level
Fintech • Financial Services
This role involves managing incident lifecycles in ServiceNow, monitoring alerts, performing troubleshooting, and developing automation scripts, all while ensuring communication during major incidents in a 24x7 environment.
Top Skills: AnsibleAppdynamicsGrafanaJavaScriptMoogsoftPower BIPythonServicenowSplunk
Reposted 7 Days AgoSaved
Hybrid
3 Locations
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Fintech • Financial Services
Provide day-to-day support and escalation for business applications used by HBK, assist with deployments, integrations during M&A, gather requirements and document workflows, work with vendors, train staff, and monitor/implement technology in assigned offices.
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