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Top IT Support & Helpdesk Jobs in Pittsburgh, PA
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
Blockchain • Fintech • Software • Financial Services • Cryptocurrency • Web3
Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.
Top Skills:
Aws CloudwatchGrafanaLinux
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Digital Media
The Systems Administrator maintains SoundStack's infrastructure, deploying and troubleshooting servers, supporting incident management, and improving operations with automation tools.
Top Skills:
AnsibleCloud InfrastructureLinuxVirtualizationWindows
Information Technology
The role involves providing support for PC hardware and software, interacting with office personnel, documenting issues, and training junior staff.
Top Skills:
Pc HardwarePeripheralsRemote ToolsSharepointSoftware
Artificial Intelligence • Machine Learning • Robotics • Software
The IT Specialist will support troubleshooting of hardware, software, and network issues, coordinate vendor relationships, and improve IT processes.
Top Skills:
Amazon Web ServicesAtlassian ProductsAzure AdGoogle WorkspaceIntuneJAMFmacOSAzureOffice 365SlackWindows
Fintech • Financial Services
This role involves managing incident lifecycles in ServiceNow, monitoring alerts, performing troubleshooting, and developing automation scripts, all while ensuring communication during major incidents in a 24x7 environment.
Top Skills:
AnsibleAppdynamicsGrafanaJavaScriptMoogsoftPower BIPythonServicenowSplunk
Fintech • Financial Services
Provide day-to-day support and escalation for business applications used by HBK, assist with deployments, integrations during M&A, gather requirements and document workflows, work with vendors, train staff, and monitor/implement technology in assigned offices.
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Top Companies in Pittsburgh, PA Hiring Operations & Support Roles
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