Top IT Support & Helpdesk Jobs in Pittsburgh, PA

The Technology Solution Center Analyst Lead provides technical support, manages business process analysis, resolves incidents, and supports leadership in various projects to enhance operational efficiency.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

This role provides advanced technical support for IT infrastructure, manages incident resolution, and mentors junior team members, ensuring service compliance and documentation.

The Laboratory Assistant III will assist with laboratory automation, prepare samples, train users, maintain equipment, and instruct students.

The IT Helpdesk Representative supports field technicians by configuring Dell PCs and troubleshooting IT issues, ensuring effective setup and documentation.

The Help Desk Analyst provides technical support, leads troubleshooting efforts, and develops documentation and training materials to enhance team efficiency and customer satisfaction.

The IT Infrastructure Manager leads the infrastructure team, manages operations, and ensures secure, reliable systems while driving continuous improvement and aligning with business goals.