Top IT Support & Helpdesk Jobs in Pittsburgh, PA

The Epic Radiant Applications Analyst manages IT resources, provides solutions to technical problems, designs system builds, and performs user support and documentation preparation.

The Director of Information Technology leads IT operations and infrastructure, manages a team, oversees budgets, vendor relationships, and drives AI initiatives for a healthcare organization.

The Manager, Desktop Support leads a team of Level 1 technicians, overseeing operations, service excellence, project management, and staff development in a high-quality technical support environment.

The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

Oversee a technical support team managing customer issues for storage and media asset management. Drive operations, improve processes, and foster team growth while handling escalated technical problems.

Lead a distributed application support team to install, configure, troubleshoot, and maintain LOB applications across environments; manage incident response, on-call rotation, ticketing workflows, vendor coordination, RCA, reporting, and team development to meet compliance-driven SLAs.

The IT Operations Specialist manages internal IT operations, resolving support tickets, automating processes, and ensuring smooth onboarding and offboarding for employees.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Workplace Technology Engineer provides technical support, resolves issues, and optimizes collaboration tools and platforms in a remote-first environment.