Top Operations & Support Jobs in Pittsburgh, PA

Schedule insurance appraisal appointments, contact policyholders through phone, SMS, and email, explain appraisal requirements, and build trust. Support homeowners with the ASSIST photo-capture app, answer technical questions, update work order statuses, prioritize assignments, meet productivity and turnaround goals, and communicate unusual situations to management.

Serve as a senior strategic liaison between Commonwealth Campus chancellors and central Finance & Business units, driving cross-functional project planning, facilities and space guidance, emergency planning coordination, records compliance, procurement support, and stakeholder engagement. Act as project manager and advisor, troubleshoot operational issues, identify funding, and represent campuses to internal and external partners. Position requires frequent travel and collaboration across campus leadership and service units to align initiatives with university priorities.

Provide first-line IT support for company devices, networks, and applications both remotely and onsite. Triage, document, and escalate tickets; create and maintain knowledge base articles and SOPs; mentor junior staff; recommend and evaluate technologies; and support continuous process improvements to improve customer satisfaction.

Provide front-line public service at the circulation desk, perform check-in/check-out and holds processing, assist patrons with technology, complete data entry, prepare reports and schedules, train part-time staff and volunteers, process library cards and materials, handle supply requisitions, and perform routine clerical and outreach duties.

Serve as the liaison and first-line PACMS support for Superior Court staff and judges: respond to PACMS issues, submit and track AOPC helpdesk tickets, develop and analyze ad-hoc queries (T-SQL), maintain PACMS reports/metadata, participate in statistical reporting projects, troubleshoot system errors, and collaborate with court departments and AOPC on report definitions and system enhancements.

Provide administrative and client service support to Employee Benefits teams, manage renewals, prepare quotes, presentations, benchmarking, and client communications, assist with reporting and compliance, and obtain required insurance license within three months.

Greet visitors, manage visitor badges and logs, answer and route phones, perform general administrative tasks (copying, faxing, mail, scheduling), prepare meeting rooms, and assist colleagues with ad-hoc office duties.

Kelly Strayhorn Theater seeks Technical Theater Professionals for various roles including audio, lighting, stage management, AV, and general tech. Independent contractors will assist with event preparation and execution, requiring physical fitness to manage equipment and setups.

Provide advanced, on-site technical support for automated laser engraving and pin marking systems to external customers via phone, email, chat, and case management. Diagnose hardware and software issues using remote desktop tools and electrical test equipment, document interactions, escalate complex cases, and aim to close 90% of cases. Maintain professionalism, ensure timely, accurate support, stay current on technology, and occasionally travel for training or business needs.

The Premium Auditor conducts insurance premium audits, prepares necessary documents, examines financial records for compliance, and communicates results to clients and the home office.