Top Operations & Support Jobs in Pittsburgh, PA

Participate in a dealership's operations program, gaining hands-on experience across departments while developing leadership skills and driving operational efficiency.

Manage daily operations of a medium-to-large site or multiple sites, ensuring SLA compliance across contracted services. Hire, train, coach, and retain staff; lead performance management and succession planning. Drive customer satisfaction, operational improvements, reporting, and change management while collaborating with sales and internal teams to resolve issues and meet contractual objectives.

The IT Manager will lead IT operations in the Pittsburgh office, overseeing networking, security systems, and local infrastructure while supporting office buildout and continuous operational optimization.

Monitor real-time agent adherence and queue performance, manage intraday staffing adjustments, produce daily workforce reports, analyze staffing trends, and collaborate with operations and technical teams to maintain contact center service levels.

Lead and manage the Office of College Admission in partnership with the Dean, overseeing operations, staff hiring/onboarding, admissions review processes, committee decision-making, applicant communications, and strategic initiatives to recruit and enroll diverse undergraduate classes aligned with University goals.

Provide high-level, proactive administrative support to executive leadership, managing complex calendars, travel, meetings, and communications. Coordinate events, office operations, and cross-functional projects, prepare presentations and reports, track action items, and handle sensitive information with discretion while improving processes and ensuring alignment across stakeholders.

Oversee and enforce workplace and transportation safety programs: conduct audits, deliver training, investigate accidents, inspect equipment and operations, develop accident data collection and prevention initiatives, and report safety improvements to leadership.

The Regional Manager oversees travel center locations, driving sales, managing teams, recruitment, training, and ensuring customer service excellence across the region.

Lead strategy, lifecycle, and adoption of business applications (TMS, Microsoft 365, Power BI, data warehouse, AI). Manage roadmap, vendor relationships, automation (Power Automate, RPA), integrations, and cross-functional process improvements. Drive change management, training, and measurement of system adoption to scale operations and enable data-driven decisions.

The Oracle EBS Functional Specialist will implement, manage, and support Oracle EBS solutions, focusing on Order Management and Discrete Manufacturing. Responsibilities include deployments, functional specification development, troubleshooting, and user training while ensuring compliance with methodologies.