Top Operations & Support Jobs in Pittsburgh, PA

Provides administrative and operational support to the Technology Programs team by coordinating meetings, maintaining project documentation and schedules, compiling reports, preparing presentations, tracking deadlines, coordinating invoices and travel, supporting events and onboarding, and maintaining departmental procedures and templates. The role collaborates with project teams, sponsors, consortium members, and internal departments to ensure organized and efficient program execution.

The Quality Assurance Specialist analyzes workflows, identifies improvement opportunities, and recommends process enhancements. The role requires proficiency with Microsoft Office, familiarity with databases such as Salesforce and AOSOS, a bachelor’s degree in information systems, accounting, or a related business field, and the ability to travel throughout the region.

Manages daily office operations, including vendor and customer invoicing, payment processing, bank and credit card reconciliation, use tax information gathering, payroll preparation, quoting, supply ordering, email monitoring, filing, customer service, and phone coverage. Requires strong customer service skills and the ability to work independently.

Manages day-to-day operations of a residential property, including staff leadership, leasing, resident relations, budgeting, financial reporting, compliance, maintenance coordination, vendor oversight, inspections, and emergency response. The role ensures the community remains well-maintained, financially stable, compliant with applicable requirements, and responsive to resident needs.

Analyzes company operations, information systems, and workflows to identify process improvements. Defines software requirements, researches technologies, collaborates with developers on solutions and testing, evaluates process performance, manages enterprise software vendors and licensing compliance, supports escalated production cases, and contributes to technology training. Requires an associate degree, with a bachelor’s degree preferred, and authorization to work in the United States without sponsorship.

Provides remote product and technical support for customers using Net Health software. Responsibilities include troubleshooting application issues, researching solutions, updating software dependencies, managing email and phone cases within service-level guidelines, escalating complex issues, documenting feedback, conducting follow-ups, and participating in product training. Some evening, weekend, and holiday coverage is required.

Leads end-to-end fraud, billing, chargeback, and payment dispute resolution for Merrick Bank and external clients. Oversees dispute operations, regulatory and audit issue closure, compliance, risk mitigation, customer experience, budgeting, staffing, process optimization, and team development. Partners with fraud, compliance, customer service, collections, operations, and senior leadership to establish strategy, performance goals, controls, and efficiencies.

Coordinates service technicians, customer requests, project records, documentation, meetings, billing support, proposals, and communications among project managers, field personnel, customers, and vendors. Provides administrative assistance through data entry, filing, reporting, scheduling, and maintaining accurate project files and closeout records. Requires strong organization, customer service, multitasking, communication, and Microsoft Office skills.

Summer internship providing hands-on exposure to construction insurance and surety through projects with Insurance, Marketing, Accounting, Finance, and Claims professionals. Interns learn brokerage operations, receive mentorship, develop professional skills, and complete a capstone presentation. The program is in-office, does not provide relocation or housing assistance, and requires authorization to work in the U.S. without current or future visa sponsorship.

Provides executive-level administrative and operational support to the CHRO and COO, including calendar management, meeting coordination, presentations, travel logistics, confidential information handling, strategic project support, dashboard preparation, follow-up tracking, and cross-functional communication. The role requires independent judgment, discretion, strong organization, executive presence, and experience supporting C-suite leaders in a complex healthcare environment.