Top Operations & Support Jobs in Pittsburgh, PA

Manage regulatory affairs activities, respond to regulatory inquiries, analyze regulations, collaborate on project plans, and oversee regulatory filings. Ensure compliance and improve processes.

Manage relationships with local Independent Service Providers (ISPs), ensure compliance, drive quality and service metrics, and support new provider onboarding.

The Senior Business Planner will manage organizational communications, enhance employee engagement, and drive operational excellence within Cybersecurity, IT, and Data Engineering, collaborating with senior executives and various stakeholders.

Support and improve the SMB sales operating system by running reporting and dashboards, diagnosing rep behavior and performance gaps, designing automations and workflows, maintaining SOPs and documentation, and partnering with sales leadership on ad-hoc analysis and execution to scale sales operations.

Design, deliver, and maintain onboarding and continuing education for Homeowners, Liability, and Auto claims. Create instructional content (VILT, e-learning, simulations), assess training needs via claims data and KPIs, run train-the-trainer and coaching programs, manage LMS content, and report on training effectiveness to claims leadership.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The job involves responsibilities that will be determined based on needs and hiring decisions.

The Implementation Specialist supports the delivery of a Transportation Management System, focusing on configuration, data migration, testing, and client collaboration to ensure successful implementation.

The Lead RN Reviewer supervises the RN team, ensuring performance metrics are met. Responsibilities include coaching, mentoring, and quality improvement oversight in a remote setting.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.