Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Provide front-desk and clerical support for Administration/Operations: greet visitors, answer multi-line phones, screen/direct calls, handle mail, faxing, photocopying, and basic office tasks. Maintain confidentiality, take/transcribe minutes, support various departments, and communicate patient safety concerns.

The Senior IT & Systems Manager will oversee software integration, systems maintenance, and cybersecurity compliance across global offices, ensuring functionality and security of the technology ecosystem.

Provide intermediate technical support via phone, ticketing, and onsite visits; document and hand off tickets; resolve Level I escalations; maintain SLA and CSAT targets; troubleshoot Active Directory, VMware/Hyper-V, Windows Servers, networking (DHCP/DNS/VLAN), AzureAD/Microsoft 365; create IT Glue documentation; assist with ISP/vendor outages and travel as needed.

Lead onsite IT support operations for an assigned site: manage Support I/II staff, oversee ticket queues and escalations, coordinate incidents, run deployments and asset lifecycle, partner with cross-functional teams to ensure technology readiness and service continuity in a regulated healthcare environment.

The Infrastructure Administrator will manage and maintain Windcave's servers, networks, and software, ensuring continual uptime and operational integrity. Responsibilities include overseeing Windows OS, virtualization, data backups, performance monitoring, and user account management, as well as implementing automation solutions.

Lead global alumni engagement for ThunderbirdSchool of Global Management, growing chapter networks, designing digital and in-person engagement strategies, coordinating reunions and signature events, managing staff, partnering across campus, using data to measure impact, and linking engagement to philanthropic outcomes.

The Director of Operations will oversee efficient operational practices, manage budgets, improve customer service, and ensure compliance while mentoring teams.

Provide on-site technical support for K-12 clients using the Synergy Education Platform. Triage and resolve software issues, analyze support requests, assist users with complex application workflows (gradebook, assessments, LMS), and maintain service quality standards. Collaborate with teams, meet performance targets, and occasionally travel for training or client support.

Provide technical front-line support and escalation management for public-safety SaaS, troubleshoot applications, OS, networking and third-party integrations, author knowledge-base content, coordinate cross-functional incident resolution, participate in on-call rotation, and mentor teammates to maintain SLAs and customer satisfaction.

Perform physical branch tasks: inspect, clean, load/unload, prepare, demonstrate, and transport rental equipment; support technicians, sales staff, and customers while maintaining safety and accurate checks.