Director of Operations

Reposted 17 Days Ago
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Phoenix, AZ, USA
In-Office
Senior level
Information Technology • Professional Services • Retail • Industrial
The Role
The Director of Operations will oversee efficient operational practices, manage budgets, improve customer service, and ensure compliance while mentoring teams.
Summary Generated by Built In

Description

A Few Things About Us

Welcome to Diverzify+! We are the largest and most respected commercial flooring installation service company in the industry, with 60+ locations across the U.S. and a team of nearly 2,300. Our innovative vision and partnerships with top companies set us apart. Working with us means joining a fun and hardworking team. We offer competitive pay and total rewards (Medical, Dental, Vision, Telemedical, Mental Health, Prescriptions, HSA/FSA, Life and AD&D, and 401k Company Match). Come join us and be a part of something amazing!

Job Summary

At Diverzify+ and our Family of Brands, our Director of Operations is responsible for implementing the right processes and practices across the organization by improving performance, procuring material and resources, and securing compliance. This position will mentor team members, find ways to increase the quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help us remain efficient and profitable during the course of business.   

Requirements

Job Responsibilities

  • Ensure all operations are carried on in an appropriate, cost-effective way.
  • Improve operational management systems, processes, and best practices.
  • Manage budgets and forecasts, purchase materials, plan inventory, and oversee warehouse efficiency.
  • Formulate strategic and operational objectives, to perform quality controls and monitor production KPIs.
  • Examine financial data and use them to improve profitability.
  • Train and supervise staff.
  • Find ways to increase the quality of customer service.

Qualifications

  • 7+ years proven work experience as Director of Operations or similar role.
  • 7+ years proven work experience in Flooring Installation/Flooring Project Management.
  • Knowledge of organizational effectiveness and operations management.
  • Experience budgeting and forecasting.
  • Familiarity with business and financial principles.

 Preferred Qualifications

  • Bachelor’s degree in Business Management/Administration, Operations Management, or equivalent experience.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Skills Required

  • 7+ years proven work experience as Director of Operations or similar role
  • 7+ years proven work experience in Flooring Installation/Flooring Project Management
  • Knowledge of organizational effectiveness and operations management
  • Experience budgeting and forecasting
  • Familiarity with business and financial principles
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The Company
HQ: Itasca, IL
3,000 Employees
Year Founded: 1972

What We Do

Diverzify is the nation's largest commercial flooring and interior services provider, unifying preeminent experts and resources to offer customized flooring solutions across a wide array of industries. They specialize in installation, maintenance, and specialized services for complex commercial projects.

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