Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Provide front-desk and field office administrative support including mail/phone intake, AP/AR processing, job creation and job file maintenance in JD Edwards/BCS, monthly reconciliations, payroll review, vendor compliance, and customer file management.

Serve as the front-line office contact and provide administrative support across departments in a manufacturing environment. Manage visitor sign-in, phone and email routing, filing, records, scheduling, travel coordination, shipping documents, supplies, and EHS documentation while supporting Operations, Engineering, Safety, and leadership.

Provide desktop/end-user computing support: design, configure, deploy and maintain OS images, patching, application packaging/deployment, SCCM, Active Directory, DNS/WINS, print and antivirus services. Troubleshoot and support EMR/Epic clients, manage tickets, create documentation/knowledgebase content, train staff, and participate in on-call rotation for off-hour incidents, upgrades, patches and project tasks.

Supervise daily operations of document administration sub-teams (assignments, lien release, collateral, file center, MERS, etc.). Provide leadership, training, performance management, vendor/custodian oversight, reporting, escalations handling, policy and SharePoint updates, and ensure compliance and timely delivery of document-related processes.

Lead a regional group underwriting team for Life and Disability products, managing portfolio profitability, retention, risk selection, and stakeholder relationships. Drive underwriting strategy, talent development, governance, process improvements, and collaborate with Distribution, Actuarial, Claims, Product, and Finance to optimize results.

The Manager of BSA/AML Operations leads alert review and investigations, ensuring compliance with BSA/AML policies and regulations, while overseeing a team of analysts in various financial operations.

Lead and execute claims operations strategy for P&C lines, delivering member experience, operational results, risk and regulatory compliance. Sponsor large-scale transformations, build and coach executive claims teams, collaborate with senior leaders, and design servicing solutions across process, technology, workforce, third parties and analytics.

Lead escalated helpdesk support, administer Jira Service Management, manage vendor relationships, drive ticket taxonomy and automation, mentor Tier 1 staff, enforce SLAs, maintain documentation, ensure data security and QA, and deliver reporting and root-cause fixes to improve user experience.

Work with dealers and internal sales/buying teams to resolve missing stipulations, assist with accurate completion of funding packages, notify dealers of loan status, track and report dealership funding errors, maintain turnaround times, and provide exceptional customer service to ensure loans are funded within guidelines.

The Senior Operations Manager oversees daily operations including performance, billing, and PNL. Responsibilities include coaching team members, managing KPIs, and fostering employee retention to drive business growth.