Top IT Support & Helpdesk Jobs in Phoenix – Mesa – Scottsdale, AZ

Provides advanced regional technology support across multiple offices, troubleshooting endpoint, hardware, software, network, authentication, mobile-device, telecommunications, and conference-room issues. Supports infrastructure installations, office openings, relocations, deployments, asset management, vendor visits, outages, and business-continuity activities. The role requires independent prioritization, regional travel, occasional after-hours work, physical equipment handling, and collaboration with Desktop Support, Infrastructure, Network, Security, Facilities, and business teams.

Administer dialer functionality and outbound campaigns to improve contact-center efficiency, pacing, connect rates, and compliance. Prepare and manage calling lists, remove duplicates, apply do-not-call standards, identify workflow automation opportunities, document campaign best practices, and mentor staff on dialer operations. Collaborate with business leaders to execute campaigns and support operational objectives.

Provide onsite and remote technical support to global employees by troubleshooting hardware and software issues, deploying workstation images, installing and configuring software, managing hardware inventory, and responding to support tickets. The role also creates knowledge base articles, assists with problem replication, maintains asset records, and safeguards company and customer data through policy compliance.

Provides techno-functional IT support for Supply Chain and Logistics applications. Investigates and resolves application issues, troubleshoots technical problems, coordinates with vendors and engineers, assists with configuration, participates in application development lifecycles, and prioritizes support tickets and enhancements. The role also creates technical documentation and supports application stabilization and business objectives.

Provides frontline functional and technical support for People systems, including Workday, Brightspace, SharePoint, and related tools. Responsibilities include ticket triage and resolution, user access administration, security support, documentation, user education, testing, audits, reporting, data quality, and escalation of complex issues. The role is part-time, primarily remote with local Phoenix-area presence and occasional travel.

Provides internal IT support by diagnosing and resolving hardware, software, network, access, VPN, and endpoint issues. Owns help desk cases through resolution, documents solutions, escalates complex problems, supports hybrid work systems, and manages employee onboarding and offboarding access. Educates users on technology best practices and security protocols while maintaining service levels and recommending improvements.

Administers and technically owns SharePoint, ServiceNow, and other business applications. Configures and enhances applications using native tools, documents application functions and backups, supports users and escalates issues, and manages related projects. The role partners with business units to understand needs, improve efficiency, and maximize application utilization. It requires application management experience, SharePoint administration expertise, financial services experience, strong communication, critical thinking, organization, and schedule flexibility for maintenance and system changes.

Provides Level 1 and Level 2 technical support for office and field employees. Responsibilities include troubleshooting Windows devices, Microsoft 365, business applications, networks, printers, mobile devices, and access systems; setting up accounts and equipment; deploying replacement devices; maintaining inventory; supporting technology rollouts; documenting solutions; and escalating complex issues. The role requires travel between company locations and occasional job sites.

Supports administration and optimization of Yardi and RENTCafe property management platforms. Assists with property onboarding, system configuration, data validation, ticket resolution, basic troubleshooting, audits, testing, documentation, and system enhancements. Collaborates with IT Applications and business stakeholders to complete setup activities and maintain system accuracy. This paid internship runs from May 24 through August 13, 2027, and may be remote or based in Chandler, Arizona.

Provide Tier 2/3 technical support for business clients across Windows, macOS, mobile devices, Microsoft 365, Azure, endpoints, networking, email security, hardware, and software. Manage tickets, documentation, client communications, endpoint provisioning, and infrastructure troubleshooting. Support IT installations, migrations, cloud deployments, and security initiatives, while providing user training and occasional after-hours support. The role begins remotely and transitions to fully onsite in Phoenix, Arizona.