Top IT Support & Helpdesk Jobs in Phoenix – Mesa – Scottsdale, AZ

Lead End User Support within the CTO, overseeing IT services, managing teams, ensuring compliance, and driving operational efficiency.

The Senior Systems Administrator manages and configures post-purchase support systems like Zendesk, ensuring effective support for users and operations. Responsibilities include system administration, managing integrations, improving workflows, and driving system reliability.

Lead and develop the IT team supporting manufacturing systems. Administer Active Directory, SQL Server, networking, and VMware. Develop and maintain applications (PHP, VB.NET, T-SQL), manage backups, disaster recovery, IT projects, budgets, helpdesk, and manufacturing/MES integrations (Cimplicity, RSLinx, SAP). Ensure compliance, training, and continuous improvement.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

The Histotechnologist I performs histology procedures in a CLIA/CAP-certified lab, processes tissue samples, and maintains lab equipment, ensuring quality control and adherence to SOPs.

The ServiceNow Platform Operations Specialist manages the ServiceNow platform, supports user requests, resolves incidents, and oversees code quality and monitoring while coordinating with cross-functional teams.