Top IT Support & Helpdesk Jobs in Phoenix – Mesa – Scottsdale, AZ

The Data Center Support Technician provides customer support, technical troubleshooting for server and network issues, and monitors data center operations in a 24/7 environment while documenting all interactions.

The Data Center Support Technician is responsible for hands-on technical troubleshooting, customer support, ticket management, and monitoring infrastructure in a 24/7 data center environment.

The Data Center Support Technician resolves customer technical issues, handles troubleshooting for servers and networks, monitors systems, and ensures operational continuity in a 24/7 data center environment.

The Senior Systems Administrator manages and configures post-purchase support systems like Zendesk, ensuring effective support for users and operations. Responsibilities include system administration, managing integrations, improving workflows, and driving system reliability.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Trail of Bits seeks an IT Operations Engineer to manage IT infrastructure, enhance security compliance, and improve the technology experience for a remote cybersecurity team. Responsibilities include endpoint management, identity & access management, cloud infrastructure oversight, automation of tasks, and maintaining comprehensive documentation.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.