Top Tech Jobs & Startup Jobs in Pensacola, FL

Lead governance and end-to-end delivery of complex enterprise technology programs across software, cloud, AI, and data engineering workstreams. Manage schedules, dependencies, milestones, budgets, risks, quality, and executive reporting while directing multidisciplinary teams without direct reporting authority. Serve as the primary customer-facing technical program contact, facilitate steering committees, resolve delivery bottlenecks, and ensure secure, compliant production deployments. The role is based on customer premises in West Palm Beach, Florida, with potential travel.

Leads client-facing AI engagements by architecting and delivering production-ready full-stack applications. Builds responsive frontends, backend APIs, data pipelines, RAG systems, vector database integrations, and multi-agent workflows. Deploys containerized solutions to cloud platforms, optimizes LLM performance and application reliability, translates business requirements into technical architectures, and owns delivery from scoping through deployment. Also contributes to shared platforms, documents best practices, and collaborates with engineering teams and enterprise stakeholders.

Consult with customers to identify capability gaps and business objectives, recommend learning strategies, and guide blended learning programs from scoping through delivery. Collaborate with instructional designers, developers, and subject matter experts, evaluate learning metrics and feedback, and recommend improvements. The role also facilitates customer discussions and stays current on learning tools, methodologies, and delivery trends.

Provides first-line support for operators, vendors, and internal teams by triaging tickets, managing queues, escalating issues, and meeting SLA expectations. Supports customer onboarding through data uploads, spreadsheet manipulation, AI accuracy reviews, and data audits. Configures templates and contract requirements, maintains documentation in Notion and knowledge bases, and contributes to cross-functional process improvements in a remote startup environment.

Own end-to-end customer implementations from post-sales onboarding through launch. Lead needs assessments, translate business requirements into project specifications, manage timelines and deliverables, identify risks, and coordinate internal teams across HR Benefits, Payroll, HRIS, IT, Finance, Product, Engineering, Support, and Customer Success. Serve as the primary customer liaison, develop training materials, advocate for client needs, and support upsell and expansion initiatives.

Lead and build a data science and analytics organization focused on operations and finance analytics. Define and execute an applied AI/ML roadmap (including LLMs and agentic systems), hire and mentor teams, partner with stakeholders to translate problems into production AI capabilities, and collaborate with data engineering and platform teams to ensure data quality, orchestration, and evaluation.

Design and implement automated cloud security controls across multi-cloud environments. Integrate security into CI/CD pipelines, harden infrastructure and IaC, manage IAM and secrets, advance container and workload security, protect AI/ML systems and data, and support monitoring, detection, and incident response for cloud applications.

Own end-to-end execution of complex, cross-functional software programs from scoping through launch and retrospectives. Build program plans, manage dependencies, run operating cadences, resolve risks and blockers, communicate technical updates, and improve planning and delivery processes. Maintain program status visibility across engineering, product, design, and data teams while aligning stakeholders on priorities, milestones, and decisions.

Maintains and supports enterprise systems and infrastructure, including operating systems, applications, servers, virtualization, backups, security, and high-availability environments. Monitors performance, troubleshoots technical issues, supports maintenance activities, manages vulnerabilities with security teams, assists with infrastructure projects, coordinates vendors, documents systems, and responds to critical incidents.

Designs, implements, supports, and optimizes complex telecommunications access networks. Maintains high availability, redundancy, security, scalability, and performance across network infrastructure. Troubleshoots outages and escalations, provides remote and after-hours support, develops operational documentation and KPIs, coordinates projects and architecture planning, evaluates hardware and vendor support, and mentors junior engineers and technicians. The role uses telco protocols, access technologies, monitoring tools, and network engineering standards.

Designs, implements, supports, and optimizes high-availability telecommunications network infrastructure. Responsibilities include capacity and bandwidth forecasting, outage troubleshooting, monitoring, security, documentation, escalation management, project coordination, and network performance improvement. The role also mentors junior engineers and technicians, supports remote sites, manages assigned engineering projects, and develops scalable solutions using industry-standard networking protocols, hardware, and software.

Supports global supplier engineering projects by coordinating component onboarding, quality and regulatory compliance, supplier process qualification, troubleshooting, cost optimization, risk mitigation, and supply chain improvements. Collaborates with engineers, PMOs, suppliers, and cross-functional teams to meet project milestones and maintain product quality and patient safety.

Coordinate business operations, strategic initiatives, recurring leadership cadences, and program governance. Maintain project plans, status reports, risk logs, dependencies, documentation repositories, SharePoint sites, and knowledge-management resources. Support onboarding, resource planning, reporting, cross-functional process improvements, and executive communications while driving accountability across multiple workstreams.

Sell Proofpoint cybersecurity products to middle-enterprise accounts across Central America and the Caribbean. Responsibilities include prospecting, opportunity development, product demonstrations, customer engagement, negotiation, closing, channel-partner collaboration, forecasting, reporting, and strategic account planning. The role requires fluent English and Spanish, enterprise software sales experience, full-cycle sales expertise, quota achievement, strong communication skills, and occasional travel. The position may be remote, with Florida preferred.