Top Customer Success & Experience Jobs in Orlando, FL

Lead and grow the Account Management team to drive revenue, renewals, referrals, and customer value for C3's enterprise customers. Manage enterprise relationships, identify and close expansion opportunities, hit team quotas/KPIs, serve as escalation point, and collaborate with internal departments to deliver services, licenses, and third-party solutions.

The Assistant Supervisor ensures a safe environment and compliance with regulations, trains ambassadors, oversees operations, and responds to needs. Responsibilities include maintaining cleanliness and guest satisfaction, with requirements for leadership skills and flexibility in work hours.

The Client Support Representative provides high-level service to customers, resolves issues, documents interactions, and collaborates with internal teams to enhance the client experience.

The Chat/Phone Support Specialist provides customer support via chat and phone, ensuring quality service and maintaining accurate records while multitasking in a dynamic environment.

Serve as strategic advisor for a portfolio of Elite partners, manage service performance and escalations, analyze support KPIs, conduct QBRs, drive continuous improvement, coordinate cross-functional remediation, and improve long-term customer health and satisfaction.

Serve as a product expert and trusted advisor supporting B2B clients with troubleshooting, technical guidance, claims resolution, and process improvement. Collaborate with cross-functional teams to improve workflows, develop SOPs and training, and leverage technology and AI tools to enhance service quality and client trust.

The Student Ambassador acts as a liaison between their university and Banfield Pet Hospital, promoting its mission, organizing events, and communicating with the Student Programs team.

Seeking a Manager with 5+ years of accounting experience, strong project management skills, and leadership capabilities. Responsibilities include financial close assistance, reporting, coaching, and client relationship building.

The Client Relationship Representative serves as the primary contact for clients, ensuring their needs are met and maintaining strong relationships through timely communication and support.

The Air Traffic Control Specialist ensures safe air traffic flow, making decisions on aircraft departures and arrivals, coordinating with other controllers, and providing pilots with vital weather and operational information.