Top Customer Success & Experience Jobs in Orlando, FL

The Client Support Representative provides high-level service to customers, resolves issues, documents interactions, and collaborates with internal teams to enhance the client experience.

The Chat/Phone Support Specialist provides customer support via chat and phone, ensuring quality service and maintaining accurate records while multitasking in a dynamic environment.

Serve as a product expert and trusted advisor supporting B2B clients with troubleshooting, technical guidance, claims resolution, and process improvement. Collaborate with cross-functional teams to improve workflows, develop SOPs and training, and leverage technology and AI tools to enhance service quality and client trust.

The Student Ambassador acts as a liaison between their university and Banfield Pet Hospital, promoting its mission, organizing events, and communicating with the Student Programs team.

Seeking a Manager with 5+ years of accounting experience, strong project management skills, and leadership capabilities. Responsibilities include financial close assistance, reporting, coaching, and client relationship building.

The Client Relationship Representative serves as the primary contact for clients, ensuring their needs are met and maintaining strong relationships through timely communication and support.

The Air Traffic Control Specialist ensures safe air traffic flow, making decisions on aircraft departures and arrivals, coordinating with other controllers, and providing pilots with vital weather and operational information.

The Director of Success leads post-onboarding customer success for mid-market and strategic accounts, focusing on retention, product adoption, and satisfaction while managing three specialized teams.

Lead a market-level Customer Success team to drive customer experience, retention, and community engagement. Own escalation management, market strategy, KPI and operational performance, competitive intelligence, new-build support, renewal readiness, change management, and cross-functional collaboration to deliver business and customer outcomes.

The Reservationist manages reservations, provides customer service, coordinates with departments, and maintains records in a fast-paced environment.