Top Customer Success & Experience Jobs in Orlando, FL

The Senior Clinical Research Associate manages monitoring for cardiovascular clinical trials, ensuring compliance with FDA regulations and guiding teams to resolve site issues effectively.

Lead strategic, high-touch customer success for enterprise SaaS accounts: build success plans, drive adoption, retention and expansion, run executive reviews, coordinate cross-functional teams, and translate technical solutions into business outcomes.

Handle customer inquiries via phone, chat, and email; troubleshoot automotive cooling and installation issues; support sales with product recommendations; monitor online forums; assist order verification, shipping claims, and warranty processing to ensure timely, empathetic resolutions.

The Surety Account Manager manages client relationships, ensures compliance, processes bond submissions, and coordinates with underwriters and clients effectively.

As a Technology Sales Support Specialist, you will assist in sales scenarios, deliver technology solutions, and maintain technical documentation, requiring technical proficiency and strong customer service skills.

TaskUs is seeking referrals for various roles in digital customer experience, risk and response, AI operations, and support operations. Candidates must be at least 18 and preferably have a high school diploma or equivalent. Prior experience in fast-paced environments is required, and applicants must have a referral from a current TaskUs team member.

The Customer Success Manager manages high-value enterprise clients, ensuring retention and growth by developing strategies, engaging stakeholders, and leveraging data for decision-making.

The Relationship Specialist I is responsible for enhancing member experiences, identifying member needs, cross-selling financial products, and handling transactions. This role includes providing excellent customer service while growing relationships and supporting credit union initiatives.

The Director of Marketplace Management will lead Spreetail's Walmart Marketplace strategy, overseeing team performance, channel P&L, and developing relationships to drive growth.

Manage mid-market retirement plan client relationships to ensure satisfaction, retention, and plan optimization. Lead cross-functional service teams, advise on investments and plan design, manage RFPs/RFIs and contract negotiations, drive client growth and implementation, and travel to client sites (25-40%).