Top Customer Support Jobs in Orlando, FL

Provide first-line technical support for US customers, triage and reproduce reported issues, document complete cases for engineering, resolve routine problems using Zendesk automation, knowledge-base resources and AI tools, and improve documentation. The role also develops toward independent Tier 2 troubleshooting and requires clear customer communication, browser debugging, and basic log and error analysis.

Process first notices of loss involving motor vehicle accidents, theft, and related incidents. Provide compassionate, empathetic customer service to callers, address inquiries, maintain accurate and organized claim information, and collaborate with team members to handle claims promptly. The role requires multitasking, problem-solving, attention to detail, and effective independent work in a fast-paced environment.

As an Express Lube Technician, you'll perform vehicle maintenance, inspections, and communicate repair recommendations while ensuring excellent customer service.

Welcome and assist customers, answer and route dealership phone calls, perform light data entry and administrative tasks, coordinate with sales/service staff, address or escalate customer concerns, and maintain a professional front-desk presence.

The Supervisor will manage staff, ensure excellent customer service, maintain safety, conduct sales, and provide employee training. Must enjoy outdoor work and have supervisory experience.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

Manage Client Support Team Leads and subject matter experts to ensure excellent client experience. Oversee daily operations, staffing, workflows, KPIs, escalations, and collaborate on Salesforce-driven process improvements.

Lead and develop Regional Support Leads who manage Regional Support Specialists. Hire, onboard, schedule, train, coach, and perform performance management. Act as liaison to branch leadership and RVPs, resolve agent/customer issues, collaborate with marketing/field leadership, analyze feedback, recommend process improvements, and drive team efficiency and culture across assigned market(s).

Provide timely, professional customer support via chat, messaging, tickets, and phone in Bahasa Melayu; resolve issues, follow up, and collaborate with teams to maintain high service quality.

Perform high-volume, accurate insurance data entry and maintain policy files; serve as primary client contact via phone and email; assist agents with documentation and account servicing; explain basic insurance products and resolve billing or policy questions while ensuring compliance.