Top Customer Support Jobs in Orlando, FL

Provides customer support to donors through phone, email, live chat, and text. Resolves inquiries, updates account information, de-escalates concerns, schedules donor appointments, tracks rewards, and supports reception and mailroom coverage. The role also assists with management projects and requires accurate, timely case handling while meeting daily goals.

Processes new insurance injury claims as the first customer contact. Responsibilities include receiving claim documentation, entering reports into ERP and claim systems, reviewing policy information, assessing injury severity, maintaining records, responding to insureds and agents, obtaining missing information, directing inquiries, and supporting claims examiners with administrative tasks.

Serves as the primary contact for clients through phone, email, SMS, HubSpot, webinars, and events. Responsibilities include onboarding, proactive outreach, customer support, account maintenance, payment and collections follow-up, event assistance, and relationship building. The role requires presenting to groups, resolving issues, maintaining accurate CRM records, improving customer processes, and traveling domestically and internationally approximately quarterly, including occasional evenings and weekends.

Provides onsite support at customer warehouse and production facilities, helping workers and supervisors navigate check-in, attendance, performance, conflicts, and Wonolo app processes. Conducts worker orientations, monitors assignments, sends reports, documents outcomes, and manages no-shows or departures. Builds client relationships, communicates staffing issues, de-escalates situations, and supports recruiting and onboarding. Requires flexible morning, evening, or overnight availability, local travel, reliable transportation, and comfort working with diverse stakeholders in industrial environments.

Handle inbound and outbound calls with customers behind on auto loan payments. Develop lawful, respectful solutions to bring accounts current, stop repossessions, establish payment promises, update contact information, and resolve service requests. The role is fully remote, includes mandatory virtual training, and offers performance bonuses, benefits, and career development opportunities.

Provides client relationship and investor services support for alternative investment products. Handles inbound and outbound inquiries, researches and resolves issues, processes investor account transactions, oversees service quality, manages escalations, and collaborates with internal teams. The role also supports process improvements, service efficiency, client satisfaction, and ongoing professional development.

Provide accurate remote interpretation between English and another working language while preserving meaning, context, confidentiality, and professional standards. Responsibilities include using healthcare and medical terminology, communicating with team leaders, completing required training, and working independently from a quiet, secure home environment.

Provides remote customer support for top-tier brands by handling inquiries, troubleshooting issues, managing transactions, supporting sales, protecting customer information, and maintaining accurate case records. The role requires empathy, professionalism, strong investigative skills, multitasking, and independent work in a home office. Candidates must meet equipment and connectivity requirements, pass background and drug screenings, and work 15–25 hours weekly, including possible weekends.

Automotive Service Advisor responsible for scheduling and preparing customer appointments, greeting customers, recommending maintenance specials, preparing repair orders with cost and time estimates, coordinating technician workloads, collecting payments, and maintaining a safe service environment. The role requires strong customer service, communication, organization, basic vehicle knowledge, computer proficiency, and physical ability to work around automotive service conditions.

Provide first-line technical support for US customers, triage and reproduce reported issues, document complete cases for engineering, resolve routine problems using Zendesk automation, knowledge-base resources and AI tools, and improve documentation. The role also develops toward independent Tier 2 troubleshooting and requires clear customer communication, browser debugging, and basic log and error analysis.