Top Customer Support Jobs in Orlando, FL

Provides high-touch customer service to top-tier loyalty members through phone, chat, and email. Handles reservations, payments, program education, account support, welcome and post-arrival calls, promotional outreach, and issue resolution. Maintains member relationships, protects customer data, meets performance goals, and supports multiple club products in an omnichannel contact center.

Leads customer care and quality assurance initiatives for a national homebuilder. Develops customer-centric strategies, analyzes NPS and customer feedback, improves processes, oversees construction and service quality standards, manages trade partner expectations, collaborates with Sales and Construction, and builds a high-performing customer experience team.

Supports customers throughout the business auto claims process by communicating through phone and email, gathering and analyzing claim information, resolving inquiries, making recommendations, and collaborating on customer-focused projects. The internship develops communication, problem-solving, decision-making, analytical, teamwork, and professional skills while providing exposure to insurance and financial services.

Provides first-line customer support for internet service, billing, account management, and basic connectivity troubleshooting. Responds through phone, email, chat, and ticketing systems; documents interactions, escalates complex issues, educates customers, and follows up on resolutions. Requires strong communication, problem-solving, networking fundamentals, and flexibility for evening, weekend, or holiday schedules.

Participates in structured training to develop auto insurance claim-handling expertise. Investigates losses, assesses coverage and compensability, communicates claim status, resolves claims through accurate and timely payments, maintains claim records, and adapts to new claims technology. Must obtain and maintain required insurance adjuster licenses within three months. The program typically lasts 8–12 months and prepares representatives for independent claims handling.

Leads and performs military identification card administration services at Navy DEERS/RAPIDS sites. Verifies identities and eligibility, issues CACs and other DoD identification cards, updates DEERS records, resets PINs, manages PKI certificates, answers customer inquiries, and maintains RAPIDS workstations. May serve as a Site Security Manager responsible for CAC materials and equipment security. Requires customer service experience, relevant HR or military personnel experience, Microsoft Office proficiency, U.S. citizenship, and favorable Tier 3 adjudication.

The Owner Onboarding Representative reviews sales and legal documents, educates vacation ownership customers on club products, supports post-sale retention and compliance, identifies training and compliance trends, trains sales staff, and coordinates educational events. The role provides proactive and reactive owner support while collaborating with sales, marketing, resort teams, and management to improve customer satisfaction, retention, compliance, and related business metrics.

Supports agencies and insured clients throughout the insurance policy lifecycle. Resolves service issues, coordinates with Sales, Underwriting, Claims, and other departments, assists with portal registration and training, addresses payment and premium questions, manages audit inquiries and deductibles, provides rating support, documents activities in Salesforce, and promotes client retention through responsive communication and service coordination.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Responsibilities include troubleshooting client issues, processing requests, escalating cases through Salesforce and Jira, verifying documents, preparing reports, meeting KPI targets, and completing assigned tasks. The role begins remotely before potential relocation to a Southeast Asia support office.

Provides client service and manages end-to-end intake for new cases. Responsibilities include opening and updating cases, tracking documentation, coordinating with attorneys, insurers, healthcare providers, agencies, and internal teams, documenting communications, managing inbox requests, and following up on deadlines. The role requires strong organization, communication, empathy, attention to detail, and the ability to manage multiple priorities while learning case management systems and settlement services.