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Top Customer Support Jobs in Orlando, FL
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.
Top Skills:
BlockchainCryptocurrencyRoi/Staking RewardsSelf-CustodyStakingWeb3
Insurance • Financial Services
The GCCS Quality Monitor trains and monitors GCCS Agents, audits calls, conducts coaching sessions, and maintains training materials to ensure agent efficacy.
Top Skills:
MS Office
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Supervisor, Client Service Quality oversees client support for commercial accounts by managing staff, ensuring accuracy in transaction records, and maintaining strong client relationships across North America.
Top Skills:
ExcelMicrosoft OutlookMicrosoft Word
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
HR Tech
The Management Training Program aims to develop recent college graduates through hands-on experience in operations, leadership training, and mentorship from senior leaders, preparing them for impactful future roles in customer care solutions.
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Energy • Utilities
CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.
Fintech • Financial Services
This role involves client service functions, transaction processing, analytics, team guidance, product development participation, and problem-solving to ensure effective client support.
Top Skills:
AnalyticsAutomationReporting Services
Healthtech • Insurance
Manage and escalate complex provider and member issues, act as a subject matter expert for Provider Services, track and trend issues, support production teams, create documentation and training, and collaborate with stakeholders to resolve systemic problems and improve processes.
Top Skills:
BigQueryExcelGoogle SheetsSQL
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
The Lexis Associate role involves supporting legal professionals by providing access to legal and business information services offered by LexisNexis. Responsibilities include assisting customers with their inquiries and ensuring they effectively utilize the company's resources to achieve productive outcomes.
Professional Services • Financial Services
The Senior Associate in Customer Platforms COE supports operations, onboarding, and enablement for commercial teams, driving platform adoption and process improvements.
Top Skills:
Crm PlatformsDynamics 365
Top Companies in Orlando, FL Hiring Operations & Support Roles
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