Top Customer Support Jobs in Orlando, FL

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.

Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.

The Associate ERS Operator answers emergency calls, triages situations, submits reports, and collaborates on quality assurance within a remote team.

Perform high-volume, accurate insurance data entry and maintain policy files; serve as primary client contact via phone and email; assist agents with documentation and account servicing; explain basic insurance products and resolve billing or policy questions while ensuring compliance.

The Lifestyle Coordinator acts as a key point of contact, executing leasing strategies, managing resident events, and ensuring customer satisfaction while promoting the community's brand values.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

Lead and develop Regional Support Leads who manage Regional Support Specialists. Hire, onboard, schedule, train, coach, and perform performance management. Act as liaison to branch leadership and RVPs, resolve agent/customer issues, collaborate with marketing/field leadership, analyze feedback, recommend process improvements, and drive team efficiency and culture across assigned market(s).

Help clients plan and book cruise vacations: recommend itineraries, accommodations, excursions, and transportation; process bookings and payments; answer inquiries; resolve booking issues; maintain relationships with cruise lines, suppliers, and clients to ensure satisfaction.

Provide front-line administrative and customer service support across Orlando in-house resorts. Perform basic computer tasks, adapt to changing schedules, work weekends, and maintain a positive, energetic attitude under pressure.

Serve as primary client contact to resolve moderately complex operational and technical issues, execute client requests, apply intermediate problem-solving, and provide information on BNY Mellon products across lines of business while directing clients to appropriate internal resources.