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Top Customer Support Jobs in Orlando, FL
Edtech
Advises online students on tuition payment plans, financial aid options, and application procedures. Collects and verifies documentation, maintains accurate student records, and ensures compliance with federal and university policies. Collaborates with internal departments, counsels students regarding balances and financing solutions, responds to inquiries, and supports registration and retention initiatives. The role requires strong communication, problem-solving, attention to detail, computer skills, and availability for evening or weekend schedules.
Top Skills:
MS OfficeNslds
Events • Real Estate • Travel • Hospitality
Processes timeshare ownership transfers, name changes, resale transactions, and account updates. Reviews deeds, trusts, probate records, court orders, and other legal documents for accuracy and compliance. Communicates bilingually with owners, attorneys, brokers, title agencies, and internal teams by phone, email, and written correspondence. Maintains ownership records, resolves discrepancies, obtains missing documentation, monitors processing timelines, protects confidential information, and escalates complex issues.
Top Skills:
Document Management PlatformsExcelMicrosoft Office SuiteMicrosoft OutlookMicrosoft TeamsMicrosoft Word
Professional Services
Serves as the first point of contact for customers, handling inquiries, scheduling HVAC, plumbing, and electrical services, updating records, explaining products, resolving concerns, and coordinating communication among customers, technicians, sales, and management. The role requires strong organization, empathy, communication, customer service skills, and flexible availability for weekend and mid-morning or afternoon shifts.
Professional Services
Provides customer support for recurring commercial landscaping services by responding to inquiries, coordinating service requests, monitoring field quality, maintaining client records, supporting onboarding, preparing reports, and resolving issues with operations and client relations teams. The role requires strong communication, organization, problem-solving, customer service, outdoor work, and a valid Florida driver’s license.
Top Skills:
CRMCustomer Management SystemsMS OfficeService Management SystemsTicketing Systems
Digital Media • Hardware • Other • Retail
Provide phone-based technical support for Canon inkjet printer customers. Responsibilities include troubleshooting routine and complex issues, researching resolutions with software and network tools, documenting interactions, escalating cases, supporting purchases on Canon’s website, and delivering timely customer service. The role requires multitasking across multiple applications in a remote, fast-paced environment while maintaining accurate decisions and positive customer interactions.
Top Skills:
EmailInstant Messaging ToolsInternet Navigation ToolsmacOSMS OfficeSoftware And Network ToolsWindows
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Fintech • Financial Services
Supports external clients by resolving complex operational and technical issues, routing requests to appropriate BNY resources, and ensuring timely execution. Applies advanced judgment and problem-solving skills to deliver high-quality service to a specialized client base. Leads or participates in initiatives that improve client experience and business processes, while providing guidance to less experienced team members.
Social Impact
Rings bells for The Salvation Army Christmas Program at assigned outdoor locations, ensures donation kettles remain attended, and greets the public courteously. The role requires standing for extended periods in varying weather conditions, meeting attendance requirements, and occasionally lifting or carrying items under 25 pounds. No formal education, experience, licenses, or certifications are required.
Aerospace • Edtech
Serves as the primary contact for aviation academy students, monitoring academic and training progress, conducting regular check-ins, coordinating interventions, documenting concerns, and supporting retention. The role liaises with the Flight Training Team, handles instructor changes, withdrawals, schedule accommodations, scholarships, financial concerns, onboarding, and student inquiries while maintaining confidential records and supporting academy operations.
Top Skills:
Far Part 121Far Part 135Far Part 141Flight Schedule ProFlight Scheduling PlatformMS OfficeMicrosoft Teams
Robotics • Analytics • Energy
Provides internal and external customer service for order, technical, payment, and claims issues. Coordinates with relevant teams to resolve requests, manage order changes, expedite orders, handle credit issues, track communications, and address account blocks or suspensions. Maintains order documentation and records decisions in company systems. Analyzes operational statistics, forecasting, and pacing to support customer satisfaction and complete case ownership.
Legal Tech
Provides customer and case support by handling inbound and outbound calls, gathering medical treatment documentation, reviewing files, coordinating with medical providers and clients, entering information accurately, and composing correspondence for providers and legal staff. Requires strong communication, organization, multitasking, typing, critical-thinking, and customer-service skills. Prior medical or case management experience is preferred but not required.
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Top Companies in Orlando, FL Hiring Operations & Support Roles
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