Top Operations & Support Jobs in Orlando, FL

Configure and optimize Oracle HCM Absence Management across global leave programs. Diagnose data, workflow, integration, and production issues; support testing and quarterly releases; maintain documentation and controls; and partner with HR, Payroll, Benefits, IT, and architecture teams. Lead HRIS workstreams, process improvements, automation, M&A integrations, stakeholder training, and governance activities while ensuring compliant, accurate, and scalable absence operations.

Provides onsite support at customer warehouse and production facilities, helping workers and supervisors navigate check-in, attendance, performance, conflicts, and Wonolo app processes. Conducts worker orientations, monitors assignments, sends reports, documents outcomes, and manages no-shows or departures. Builds client relationships, communicates staffing issues, de-escalates situations, and supports recruiting and onboarding. Requires flexible morning, evening, or overnight availability, local travel, reliable transportation, and comfort working with diverse stakeholders in industrial environments.

Provide phone, ticket, and email support for QuoteWerks users and leads. Diagnose software questions and issues, maintain product and integration knowledge, and perform quality assurance and compatibility testing for updates. Over time, support technicians may conduct implementations, professional services, and customer training. The role requires responsive customer service, technical problem-solving, adaptability, and collaboration in an onsite Orlando office environment.

Leads an enrollment portfolio by setting strategy, managing budgets and resources, forecasting performance, and driving continuous improvement. Oversees Enrollment Managers and their teams, establishes performance and compliance standards, develops talent, and addresses performance gaps. Partners with Marketing, Operations, Program Success, and university stakeholders to improve student progression, experience, and enrollment outcomes. Uses CRM data, reporting, quality insights, and market trends to guide decisions and supports implementation of new programs, processes, and tools.

Coordinates the customer experience at a veterinary emergency hospital by greeting clients, managing communications, routing urgent calls, resolving concerns, updating medical teams, explaining financial and end-of-life options, processing payments, protecting confidential information, and following up after visits. The role requires empathy, organization, multitasking, emotional intelligence, adaptability, and availability for rotating nights, weekends, and holidays.

The Manager of Permitting Services oversees permit processing and government relations. Responsibilities include leadership, project management, collaboration, and compliance with regulations.

Leads enterprise business process optimization and transformation across transactional and corporate functions. Maps and analyzes processes using process and task mining, redesigns workflows around Eaton standards, and applies automation, AI, and analytics. Builds stakeholder coalitions, secures funding, drives implementation through adoption, and measures results. Develops pilots at Boyd Thermal, documents proven practices, and scales successful capabilities across Eaton. The role requires strong Lean Six Sigma expertise, executive influence, hands-on execution, and up to 30% travel.

Manage administrative support requests, document proofreading and filing, shipping, office facilities, vendors, budgets, supplies, safety inspections, reception, meetings, events, records, and office policies. Support contract reviews, special projects, compliance, inventory, and multiple regional offices. The role is based in Orlando, follows a hybrid schedule, and requires travel to Palm Bay and Miami as needed.

Builds and governs operational knowledge, systems, decision guides, restaurant tools, recipes, and back-office data. The role captures restaurant processes, maintains trusted documentation, partners with IT and culinary teams, and represents operations to marketing and other cross-functional groups. It also supports rollouts, process changes, commercial shoots, and operational accuracy across the restaurant system.

Handle inbound and outbound calls with customers behind on auto loan payments. Develop lawful, respectful solutions to bring accounts current, stop repossessions, establish payment promises, update contact information, and resolve service requests. The role is fully remote, includes mandatory virtual training, and offers performance bonuses, benefits, and career development opportunities.