Top Operations & Support Jobs in Orlando, FL

Provide functional and technical support for Capco's HR, recruitment and financial applications. Troubleshoot production issues, monitor performance, deliver enhancements, support implementations and configurations, and collaborate with global stakeholders to improve processes and user experience.

Provide day-to-day technical support for an AI Assistant platform built on ServiceNow: troubleshoot AI responses, agentic workflows, and API integrations; analyze logs/telemetry (Kibana, Grafana); reproduce and document bugs; perform configuration changes; triage and escalate issues; maintain SLAs and contribute to knowledge bases.

The Business Systems Analyst coordinates technology programs for UDX, collaborating with teams to improve workflows, support onboarding, and manage documentations.

Coordinate newsroom coverage during assigned shifts by prioritizing stories, assigning reporters and field crews (including chopper), managing logistics for breaking news, collaborating on article ideas, and producing timely, accurate content across broadcast and digital platforms. Work flexible shifts, travel locally, and operate under tight deadlines in a fast-paced newsroom.

Oversee regional financial and operational performance for multiple locations, develop and meet budgets, drive client satisfaction and retention, lead sales and contract negotiations, onboard and grow accounts, and mentor site teams to improve profitability and operations.

Provide senior-level administrative support to Technology and Product leaders: manage complex calendars, coordinate travel and events, handle expense reports, improve administrative processes, and back up the Senior Executive Assistant to ensure seamless operations.

The Billing Systems Administrator manages billing platforms, ensuring data integrity, system configurations, and supports revenue operations through automation and integrations with Salesforce and internal tools.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Provide inbound/outbound email and phone support via Zendesk, resolve guest and merchant issues, meet ticket and QA targets, escalate complex issues, communicate technical problems to development, and suggest process improvements.

The Procurement Intern supports vendor relationships and purchasing activities, managing contracts, processing purchase requests, maintaining records, and assisting in source activities within procurement operations.