Top Operations & Support Jobs in Orlando, FL

Handle auto insurance claims from start to finish, guiding insureds and claimants through the claims process after accidents. Responsibilities include customer communication, problem solving, claim processing, coordinating with stakeholders, managing multiple systems, and delivering empathetic service in a high-volume hybrid environment. Paid training and licensing are provided; no prior claims experience is required.

Manages, investigates, evaluates, and resolves insurance claims. Communicates with policyholders, witnesses, claimants, attorneys, and other parties; assesses coverage, liability, and damages; negotiates settlements; identifies fraud and subrogation opportunities; maintains reserves and claim files; and prepares required reports. The role requires strong communication, analytical, investigative, interpersonal, and negotiation skills, along with knowledge of insurance coverage and tort law.

Investigates, evaluates, negotiates, and resolves bodily injury claims. Communicates with claimants, policyholders, witnesses, and internal resources; assesses coverage, liability, damages, reserves, and settlement opportunities. Identifies suspicious claims and subrogation opportunities, maintains accurate claim documentation, protects financial and file information, and uses loss management tools to support sound decisions. Training is provided, and no bodily injury claims experience is required.

Build and maintain AI-powered go-to-market systems that automate sales, expansion, marketing, forecasting, handoffs, and post-sales workflows. Optimize processes, maintain CRM data quality, test and monitor automations, connect GTM tools, and translate operational needs into scalable technical solutions. The role uses AI and iPaaS tools to surface next-best actions, improve deal velocity, and support customer lifecycle operations.

Provides inbound phone support to residential customers, troubleshoots internet and voice repair issues, handles basic billing inquiries and payments, and resolves service problems. The role requires active listening, multitasking, professionalism, and the ability to work varied shifts in a 24/7 call-center environment.

Manage and enhance NBCUniversal’s HR technology portfolio, focusing on SuccessFactors Recruiting and Onboarding. Gather requirements, configure applications, create reports, perform testing, support users, adopt vendor releases, and manage governance activities. Collaborate with HR partners, vendors, IT, engineering, and geographically distributed teams on projects, integrations, automation, security, and system optimization. Provide hands-on SAP HCM and SuccessFactors support, including after-hours deployments, upgrades, data corrections, and patching.

Handle high-volume inbound roadside assistance calls, gather vehicle and location details, dispatch tow and service providers, de-escalate distressed customers, and track service progress using multiple digital systems. The role requires accurate multitasking, empathy, sound judgment, reliable schedule adherence, and effective remote collaboration. Associates must provide compliant home-office equipment, complete mandatory training, work full time with weekend flexibility, and support 24/7 roadside operations.

Provides administrative support for the culinary department, including word processing, data entry, filing, copying, phone and email communication, correspondence, guest interactions, travel booking, and special project assistance.

Coordinates group air travel programs from intake and setup through post-event follow-up. Serves as a liaison among clients, travel advisors, and internal teams; manages timelines, documentation, bookings, traveler activity, arrivals, departures, reports, quality control, and stakeholder updates. Requires three or more years of travel-industry experience, GDS or self-booking tool proficiency, Microsoft Office skills, strong communication, and multitasking abilities.

Provides functional and technical support for global HR, Finance, and enterprise applications. Responsibilities include troubleshooting issues, monitoring integrations, supporting configurations and implementations, maintaining documentation, assisting with upgrades and releases, and improving system functionality and user experience. The role collaborates with stakeholders, vendors, and technical teams while supporting users across regions and time zones. Fluency in Brazilian Portuguese and English is required.

Supervise production-area employees at a plasma donation center, monitor training and recertification, review quality records, coordinate onboarding, support hiring, enforce safety and quality standards, address donor and employee concerns, coach staff, and identify continuous-improvement opportunities.

Own Salesforce architecture and GTM systems for Marketing, Sales, and Customer Success. Design scalable solutions, govern multi-instance Salesforce, support quote-to-cash and AI-driven GTM builds, build automation (Flows, Apex, LWC), integrate Salesforce tools, lead stakeholder alignment, and manage end-to-end implementations from discovery through rollout and adoption.