Top Healthtech Operations & Support Jobs

Front-desk role supporting an optical center: greet patients, answer phones, book and confirm appointments, process transactions and medical billing, manage patient records, operate office and optical equipment, and perform other administrative duties.

Provide weekend scheduling support for home care caregivers: manage call-offs and emergencies, confirm assignments, communicate schedule changes to clients and families, document activities, verify caregiver clock-ins/visits, and handle incoming calls professionally.

The Operations Associate executes high-quality plans, takes ownership of tasks, collaborates with teams, and ensures product quality in a fast-paced environment.

Support, configure, and maintain Infor CloudSuite ERP systems; gather requirements, produce functional specs, create RICE customizations, build reports/dashboards, perform data analysis, integrate ERP with other applications, develop test plans, troubleshoot issues, and maintain system documentation to improve healthcare business processes.

Support planning, execution, and evaluation of regional fundraising events (galas, luncheons, auctions). Provide onsite staffing, volunteer and vendor coordination, create event materials and SOPs, track inventory, and collaborate with regional development teams to ensure seamless logistics and strong donor stewardship.

Provide administrative, facilities, research office, space planning, and event support for the College of Nursing. Serve as facilities coordinator, support the Associate Dean of Research with scheduling and reports, manage space committee operations and office moves, handle logistics and financial tasks for Dean's Office events, and provide cross-coverage for the administrative team.

Provide Tier II end-user technical support across distributed environments, troubleshoot hardware/software (including macOS and Azure VDI), document incidents in ServiceNow, build runbooks, support lab/AV/networking/cloud platforms, lead junior technicians, participate in on-call rotation and occasional off-hours installs.

Greet clients, answer multi-line phones, manage scheduling, verify insurance, collect payments, handle mail and office supplies, perform front-desk opening/closing, and support clinicians while maintaining confidentiality and a calm reception area.

Execute core revenue cycle support tasks including retrieving, scanning, uploading, and storing medical documentation and PHI; assist with client reconciliations, prebill work queue resolution, data entry in the E360 platform, and escalate client-impacting issues to the Client Delivery team while following SOPs and KPIs.

Prepare and turn over exam rooms, stock and rotate supplies, maintain cleanliness in waiting and work areas, assemble clinic-specific supplies, assist with phone calls, scheduling, clerical tasks, and support supervised patient care as needed to ensure smooth clinic operations.