Top Artificial Intelligence Operations & Support Jobs

Provides first-line T1 and T2 helpdesk support across macOS, Windows, and Linux. Responsibilities include ticket triage, device imaging and deployment, onboarding and offboarding, identity administration, connectivity troubleshooting, hardware asset management, conference room AV support, and maintaining IT documentation. The intern will also collaborate on endpoint management, SaaS administration, identity access management, and security initiatives.

Leads Moloco’s global IT strategy, operations, service delivery, infrastructure, employee technology experience, AI adoption, security controls, and compliance support. Oversees enterprise SaaS, identity and access management, endpoint and network infrastructure, help desk, office IT, and AV services across multiple regions. Builds and mentors distributed IT teams, manages budgets and vendors, drives automation and change management, and advises executives on technology transformation, responsible AI adoption, organizational readiness, and risk.

Provide day-to-day IT support including troubleshooting hardware/software issues, employee onboarding, and managing IT inventory while supporting various company tools and platforms.

Owns day-to-day operations for an early-stage industrial robotics company, including sourcing materials, negotiating with suppliers, issuing and tracking purchase orders, coordinating freight, managing recruiting logistics, supporting onboarding, collecting vendor documentation, coordinating invoices, and maintaining operational systems. The role requires exceptional organization, persistence, resourcefulness, commercial judgment, phone-based follow-up, and comfort solving ambiguous problems independently.

Mercor seeks a Revenue Operations professional to develop billing and operational systems, manage customer data, and collaborate across teams to ensure revenue accuracy and growth.

Manage high-impact enterprise customer incidents and escalations as the central point of contact. Coordinate global cross-functional teams, track resolution progress, maintain incident documentation, provide stakeholder updates, and ensure SLA adherence and customer satisfaction. The role supports English- and Japanese-speaking customers across time zones, including assigned weekday and weekend shifts, off-hours coverage, and public holidays when required.

Own revenue funnel performance analysis from lead through admission, translate insights into operational decisions, and support forecasting. Partner with the VP of GTM Strategy & Operations on annual and quarterly planning, OKRs, business reviews, operating cadence, and cross-functional initiatives. Lead workstreams improving admissions coverage, operating frameworks, and patient and referral-source journeys. Present executive-level analyses and coordinate organizational projects.

Leads company-wide operations across laboratory, sales, and collaboration implementation. Develops strategic plans, KPIs, and process improvements; manages operational teams; ensures regulatory, quality, and safety compliance; collaborates cross-functionally with R&D, lab operations, QA, HR, external partners, and supply chain; and reports performance insights to senior leadership.

Senior Business Analyst responsible for gathering and clarifying requirements, facilitating workshops, managing stakeholders, optimizing workflows, and aligning solutions with business goals. The role focuses on customer-centric process improvement, automation, regulatory compliance, risk mitigation, and banking operations. Candidates should have extensive Pega Smart Dispute and banking experience, familiarity with BPM tools, and experience delivering solutions using Agile or Scrum methodologies.

Own the systems, data, forecasting, and processes powering the SaaS go-to-market engine. Responsibilities include optimizing HubSpot and the broader revenue technology stack, improving attribution and data quality, managing PLG-to-sales-assist funnels, developing forecasts and scenario models, automating lead-to-cash and renewal workflows, building dashboards, supporting pricing and packaging tests, and aligning Marketing, Sales, Customer Success, Product, Payments, and Finance around revenue growth.