Top Artificial Intelligence Operations & Support Jobs

Serve as the CEO’s strategic operator and thought partner, managing executive-office operations, planning rhythms, OKRs, dashboards, board preparation, fundraising support, stakeholder relationships, and cross-functional initiatives. The role improves CEO leverage, drives accountability, synthesizes business performance, and ensures strategic priorities progress across Engineering, Go-to-Market, and Operations.

Lead PMG’s centralized resource management function, designing allocation models, forecasting capacity and demand, optimizing talent deployment, and advising senior leadership. Build scalable processes, data models, metrics, and planning tools across client teams, practices, and business lines. Partner with leaders to match skills to roles, resolve resourcing conflicts, support career development, and improve organizational performance and growth.

Own payroll deduction reconciliation, review discrepancies, trace errors to root causes, manage escalations, and partner with Engineering to automate manual processes. Build SOPs and audit trails, monitor queue health and reconciliation accuracy, and report risks to Operations and Finance leadership. The role requires strong judgment, analytical ability, financial data expertise, and experience improving reconciliation or control processes in a fast-paced environment.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Manages revenue operations across pipeline forecasting, quote approvals, bookings, revenue support, reporting, and product administration. Reviews Salesforce data, coordinates cross-functional booking and revenue processes, leads SKU and price book setup, validates Salesforce and NetSuite workflows, reconciles data using Excel and Power BI, and documents scalable procedures and controls. The role partners with Sales, Finance, Product, Manufacturing, Customer Success, and business systems teams to resolve exceptions and improve commercial operations.

Manage and optimize GTM business systems and operational processes across Marketing, Sales, and Customer Success. Support HubSpot, CRM, marketing automation, integrations, data flows, and workflow automation. Build dashboards and executive reporting, analyze operational performance, improve data quality, and identify process efficiencies. Serve as a cross-functional resource for systems, reporting, and operational issues while using AI to enhance productivity and decision-making.

Manages daily front-desk and office operations, including visitor reception, badges, mail and packages, meeting-room preparation, supplies, catering, vendors, maintenance requests, workplace events, and employee onboarding or offboarding. Provides reliable on-site coverage, maintains organized shared spaces, supports company meetings and visitors, and delivers administrative and operational support across teams.

Own and scale Harness’ corporate IT environment across identity and access management, SaaS applications, macOS and mobile device management, automation, endpoint security, networking, and infrastructure. Lead IT projects, provide Tier-3 troubleshooting, support incident response and root-cause analysis, maintain documentation, and participate in on-call coverage. The role supports over 1,000 users across multiple locations and requires independent systems ownership, automation expertise, and occasional office travel.

Build and run UTOPIA’s operating backbone across finance, compliance, HR, infrastructure, governance, communications, and cross-entity performance. Oversee fund and studio finance with the CFO, including budgeting, NAV, capital calls, LP reporting, treasury, audits, and carry mechanics. Lead regulatory readiness, AML/CFT policies, filings, board operations, vendor strategy, business continuity, hiring, compensation, immigration, and scalable operating systems across a regulated investment platform and venture studio.

Provides first-line T1 and T2 helpdesk support across macOS, Windows, and Linux. Responsibilities include ticket triage, device imaging and deployment, onboarding and offboarding, identity administration, connectivity troubleshooting, hardware asset management, conference room AV support, and maintaining IT documentation. The intern will also collaborate on endpoint management, SaaS administration, identity access management, and security initiatives.